Customer Sales and Service Representative

Job Description

CUSTOMER SALES AND SERVICE REPRESENTATIVE

Seasonal Employment

Victoria

The Opportunity

Are youa strong teamplayer committed to delivering exceptional customer service? We are looking for new team members to join our dynamic Customer Service Team. As a first point of contact to the public, you respond to customer telephone enquiries and requests, book, cancel andmodifytravel for our customers, and provide professional andtimelyinformation and assistanceregardingall aspects of BC Ferries' operations. 

In this role, you work full-time in a call centre environment and are available for various shifts (mornings, days, evenings, weekends, holidays, and on call) across our hours of operation (6am-10pm Monday-Friday, 7am-7pm on weekends). 

We provide an intensive 6-week training program with pay, which requires you to be present every day of training.
There will be 2 training classes available –
March 2 and April 27

What you bring to the team

Join us!

This posting will remain open until all positions are filled.

Note:
Pleasesubmityour application early as classes can fillupquickly.
Candidates who are shortlisted will be scheduled for interviews on January 26 for the March 2 class, or February 20 for the April 27 class.

“We connect communities and customers to the people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety,serviceand satisfaction. BC Ferries supports employment equity and diversity in theworkplaceand we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexualorientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants;howeveronly those selected for an interview will be contacted.