Geodyssey - Operations Manager

We are seeking a highly organized, proactive, and results-driven Remote Operations Manager to oversee and optimize the daily operations of our distributed team. In this role, you will be responsible for managing processes, coordinating cross-functional teams, and ensuring operational efficiency across departments in a fully remote environment. The ideal candidate has strong leadership skills, excellent communication abilities, and a proven track record in remote team management.

• Oversee day-to-day remote operations and ensure all departments meet performance and quality standards.

• Develop, implement, and optimize operational processes, workflows, and standard operating procedures (SOPs).

• Collaborate with cross-functional teams (e.g., HR, Finance, Customer Support, IT) to align operations with company goals.

• Monitor KPIs, analyze data, and generate regular performance reports to drive continuous improvement.

• Manage project timelines, deliverables, and team accountability to ensure business objectives are met.

• Facilitate regular team check-ins, meetings, and performance reviews in a remote setting.

• Ensure effective use of tools and technology to support seamless remote operations (e.g., Slack, Asana, Zoom, Google Workspace).

• Support onboarding, training, and development programs to enhance remote team productivity.

• Identify and resolve operational challenges or bottlenecks quickly and effectively.

• Maintain compliance with internal policies and external regulations relevant to business operations.

• Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred).

• 3–5 years of experience in an operations or project management role, with at least 2 years in a remote or distributed environment.

• Proven ability to manage cross-functional remote teams and deliver results in a virtual setting.

• Strong leadership, decision-making, and organizational skills.

• Excellent written and verbal communication skills.

• Proficient in remote collaboration tools (e.g., Trello, Notion, Zoom, Google Workspace).

• Experience with data analysis, reporting, and performance metrics.

• Ability to thrive in a fast-paced, agile, and growth-oriented environment.

• Experience in SaaS, e-commerce, or tech startup environments.

• PMP, Six Sigma, or similar certification is a plus.

• Comfortable working across multiple time zones and cultural contexts.

• Competitive salary and performance bonuses

• Flexible working hours and fully remote environment

• Health, dental, and vision insurance (where applicable)

• Professional development opportunities

• A collaborative, inclusive, and supportive team culture