Stations Coordinator

JOB INFORMATION

Requisition : 12635

Number of Vacancies: 3

Department: Stations

Salary Information: $77,259.00 - $96,587.40

Employment Type: Regular (On-Site)

New or Existing Vacancy: New

Weekly

Hours:

35 Off Days: Various Shift: Various

Posted On: February 27, 2026

Last Day to Apply: March 5, 2026

Looking for a new and exciting opportunity in the Stations Department? We are looking for several Stations Coordinators to join our team!

Please see TTC Website for full posting.

The Stations Coordinator plays a key role in supporting multidisciplinary projects and initiatives across the department. This position ensures alignment with departmental goals by coordinating programs and managing assignments with consistency and efficiency. This role is ideal for someone who thrives in a dynamic environment, enjoys collaboration, and is passionate about driving continuous improvement through structured coordination and planning.

Other responsibilities include:

• Assisting with the review of departmental processes and procedures, supporting continuous improvement activities, and helping with emergency preparedness and continuity planning efforts.
• providing administrative support to the Stations Management team.
• Supporting the compliance program as it relates to audits, data analysis, reporting and implementation of corrective actions to ensure inclusion into Quality Management System.
• Tracking daily attendance for CSAs and Station Supervisors and generating reports on absenteeism, lateness and other pattern absences.
• Coordinating, identifying training needs, scheduling training and reviewing training plans.
• Scheduling work assignments maximizing the use of available resources and effectively assigning Supervisory staff.
• Preparing written performance appraisals, with appropriate counselling where required, of unionized and Station Supervisors.
• Ensuring strict adherence to TTC policies, government legislation and regulations through regular and timely communications, coaching and counselling.
• Collecting, analyzing, tracking and reporting on Key Performance Indicators (KPI) and other metrics to support monthly reporting, dashboards and presentations.
• Conducting extensive analysis and engaging in stakeholder consultations in support of preparing business cases.
• Monitoring and reviewing all Customer Service Communications (CSC), document control systems and content management systems.
• Preparing and submitting payment related files and records to payroll.
• Administering work and vacation selections and detailing work assignments to section staff.
• Maintain departmental plans to ensure continual improvement and/or continuity of operations consistent with all policies and/or procedures.
• Ensure that various administrative tasks are carried out in a timely manner by support staff.
• Maintain and monitor section files and records on incidents, discipline, performance and attendance.
• Inspect work locations, and conduct weekly station visits, communicating with supervisory personnel and unionized employees and tracking Safety Talks for the section.
• Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

• Apply analytical skills
• Communicate in a variety of mediums
• Create, document, and manage information and records
• Maintain documentation and historical records
• Plan and organize activities / projects to meet section and organizational goals
• Use office technology, software and applications
• Understand and apply administrative policies, processes, and procedures

• A completed University Degree or College Diploma in a related discipline or a combination of education, training and experience deemed to be equivalent.
• Several years of related and progressively responsible supervisory…