Section Subject Matter Expert

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Zantech is looking for a talented Section 508 Subject Matter Expert to contribute to the success of our upcoming Applied and Emerging Technology Support project for a Hybrid role based out of Camp Springs, MD.

The Section 508 Subject Matter Expert serves as the technical authority for accessibility compliance across all USCIS Office of Information Technology systems and applications. This role requires a DHS-certified Trusted Tester who will conduct hands‑on accessibility testing, provide expert consultation to development teams, and ensure USCIS Information and Communication Technology (ICT) meets federal Section 508 standards. The 508 SME works in direct support of the USCIS Section 508 Coordinator, conducting audits, providing remediation guidance, and driving continuous improvement in USCIS accessibility posture.

• Section 508 Testing & Compliance Assessment
  • Conduct comprehensive Section 508 accessibility testing of USCIS systems and applications
  • Review, assess, and document accessibility compliance/noncompliance across USCIS ICT
  • Perform hands‑on testing according to DHS Accessibility and Language Services (A&LS) Division protocols
  • Test operating systems for PCs and Macbooks for accessibility compliance
  • Evaluate web applications, mobile applications, documents, and multimedia content
  • Conduct testing at all phases of the Software Engineering Lifecycle (SELC)
  • Provide independent review and sample testing for Section 508 audits and consultations
• Accessibility Audit & Reporting
  • Lead formal Section 508 audits for USCIS applications and systems
  • Document findings with detailed descriptions, screenshots, and code examples
  • Classify defects by severity and impact on users with disabilities
  • Generate comprehensive accessibility compliance reports for USCIS stakeholders
  • Track remediation progress and re‑test after fixes are implemented
  • Report noncompliance results with structured timelines for corrective action
  • Maintain audit documentation and compliance records per DHS requirements
• Technical Consultation & Remediation Guidance
  • Provide expert consultation to USCIS development and design teams
  • Recommend specific remediation approaches for accessibility defects
  • Review design mockups and wireframes for accessibility considerations
  • Conduct code reviews to identify accessibility barriers during development
  • Provide guidance on ARIA implementation, semantic HTML, and keyboard navigation
  • Advise on accessible PDF creation, document remediation, and multimedia captioning
  • Support continuous improvement of USCIS Section 508 compliance
• Automated Accessibility Testing
  • Implement and maintain automated functional accessibility testing tools
  • Integrate accessibility scanning into CI/CD pipelines
  • Configure and optimize DHS‑approved 508 automation tools
  • Establish automated accessibility testing as part of continuous quality assurance
  • Analyze automated scan results and identify false positives
  • Supplement automated testing with manual validation where required
• Education & Knowledge Transfer
  • Educate development teams and testers on Section 508 standards and best practices
  • Conduct training sessions on DHS A&LS Division protocols and procedures
  • Provide guidance on WCAG 2.1 Level AA success criteria
  • Demonstrate use of assistive technologies (JAWS, NVDA, screen readers, magnifiers)
  • Share knowledge on accessible design patterns and ARIA best practices
  • Develop training materials, quick reference guides, and accessibility checklists
  • Mentor other testers in accessibility testing techniques
• Assistive Technology Testing
  • Conduct testing with industry‑standard assistive technologies:
  • Screen readers (JAWS, NVDA, Voice Over, Talk Back)
  • Screen magnification software (Zoom Text, Windows Magnifier)
  • Speech recognition software (Dragon Naturally Speaking)
  • Alternative input…