Program Manager

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Program Manager to contribute to the success of our upcoming Applied and Emerging Technology Support project for a Hybrid role based out of Camp Springs, MD.

The Program Manager serves as the primary interface with USCIS providing strategic leadership and oversight for all contract deliverables across Dev Sec Ops , Testing, RPA/ML, and Technical Governance initiatives. This position requires a seasoned leader with extensive experience managing large-scale, multi-disciplinary IT programs within federal environments, specifically DHS or similar agencies.

• Program Leadership & Strategy
  • Serve as primary point of contact for USCIS leadership and stakeholders
  • Develop and execute program strategy aligned with USCIS modernization goals and Zero Trust principles
  • Oversee resource allocation across 40‑60 FTEs supporting multiple USCIS portfolios
  • Drive adoption of Dev Sec Ops  best practices across diversely mature USCIS programs
  • Align program objectives with USCIS mission to support lawful immigration services
• Contract &_np;
  Financial Management
  • Manage contract performance for $20‑50M, 5‑year base period program
  • Track and report costs by release, portfolio, and functional area
  • Ensure delivery within budget constraints while maintaining quality standards
  • Forecast resource needs and adjust staffing mix throughout contract lifecycle
  • Manage subcontractor relationships and teaming agreements
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• Stakeholder Engagement & Communication
  • Interface with USCIS product/portfolio teams to understand requirements and priorities
  • Facilitate collaboration between development, security, operations, and testing teams
  • Present program status, metrics, and outcomes to USCIS leadership
  • Promote "information radiation" across USCIS enterprise for transparency
  • Navigate complex DHS organizational structures and decision‑making processes
• Quality & Governance
  • Ensure adherence to USCIS enterprise standards for development, security, and operations
  • Implement Team Managed Deployment (TMD) processes across supported systems
  • Drive continuous improvement in delivery speed, quality, and security posture
  • Establish and monitor KPIs aligned with USCIS objectives
  • Ensure compliance with DHS policies, including Section 508 requirements
• Risk Management
  • Identify, assess, and mitigate program risks across technical and operational domains
  • Ensure security integration and continuous monitoring in all deliverables
  • Maintain compliance with Federal, DHS, and USCIS policies and procedures
  • Coordinate incident response and issue resolution with USCIS teams

• Experience:
  • Minimum 12 years of IT program management experience
  • Minimum 7 years managing federal government IT programs ($>10M value)
  • Minimum 5 years of DHS or civilian agency experience preferred
  • Experience with programs supporting 50+ FTEs across multiple technical disciplines
  • Track record of successful contract performance on large-scale federal IT programs
• Technical Knowledge:
  • Deep understanding of Dev Sec Ops  methodologies and CI/CD pipelines
  • Knowledge of cloud platforms (AWS Gov Cloud preferred),-assigned containerization, and microservices
  • Familiarity with Zero Trust architecture principles
  • Understanding of automated testing frameworks and continuous quality practices
  • Awareness of RPA and ML applications in software delivery
  • Knowledge of federal security requirements (FedRAMP, FISMA, etc.)

• Experience with USCIS-developed enterprise tools:
  • USCIS Backstage (developer portal)
  • Container Compliance Dashboard (CCD)
  • Enterprise Ready Deployment Services (ERDS)
  • Common Microservices Initializer (CMI)
• Knowledge of USCIS…