Restaurant Shift Leader

Join to apply for the Restaurant Shift Leader (Full-Time) role at Zaxbys
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As Zaxbys expands, Shift Leaders oversee people, processes, and products to execute a shift, setting shift goals, assigning tasks, ensuring processes are followed, and responding to guests' needs.

• FREE Meals On Shift & 50% Off Meals Off Shift
• Flexible Schedule
• Early Access to Pay
• Paid Training
• Opportunities to Advance

• Recognition Program
• Employee Referral Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match (additional eligibility requirements)

• Complete all training requirements including Shift Leader Development Plan, Food Safety Certification, and any additional training required by Zax LLC.
• Create a culture of high performance, train and coach team members to meet company standards.
• Prioritize guest and team member experience, resolve complaints, and maintain a positive culture.
• Communicate shift goals, delegate tasks, and supervise performance during a shift.
• Maintain operational standards, ensure compliance with all Zaxbys policies and procedures.
• Ensure service, product quality, and cleanliness standards are consistently upheld.
• Enhance guest experiences by exceeding expectations.
• Manage food production, monitor cooking processes, and take corrective action.
• Track food safety and quality, ensure accurate orders, and maintain inventory.
• Plan shift duties and complete opening and closing responsibilities.
• Collaborate with management team on goal setting and progress reporting.
• Follow cash management and safety policies, report concerns to General Manager and District Manager.
• Perform any other duties necessary to ensure restaurant operations function properly.

• Must be 18 years of age or older.
• Must have reliable transportation.
• Available to work a minimum of 5 days and 32 to 40 hours per week, including flexibility for days, nights, weekends, and holidays.
• Successfully complete background check.
• Demonstrate leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Leadership experience preferred.

• Sit, stand, and walk continuously.
• Occasionally stoop, bend, crouch, or climb, including the use of ladders.
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
• Continuous use of hands and wrists for grasping and fine manipulation.
• Communicate proficiently through speech, reading, and writing.
• Maintain effective audio-visual discrimination and perception.
• Work in an environment that features hot and cold temperature variations and exposure to food allergens.
• Operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.