Capacity Development Representative

Capacity Development Representative – NFI

The Capacity Development Representative is responsible for sourcing, onboarding, and developing new carrier relationships for NFI’s Brokerage division. The focus is to begin relationships with carriers novel to NFI that fit the ideal carrier profile. The role reports to the Capacity Manager or the Director of Capacity.

• Research and analyze the suitability of carriers to identify and secure partner relationships that match NFI Brokerage’s ideal carrier profile.
• Understand the requirements for an ideal carrier within NFI’s standard carrier qualifications and use discretion in analyzing and selecting carrier targets to bring to the NFI carrier network.
• Develop a committed carrier base to strategically engage with incoming RFPs and transactional business sourced via Brokerage.
• Maintain a pipeline of targeted carriers that fit NFI Brokerage’s ideal profile and will offer value to our long‑term strategy.
• Consistently close new business while working with the CaAM team to maintain existing business brought into the NFI Brokerage organization.
• Partner with the carrier account management team to ensure a successful transition of newly won carrier partners.
• Identify key lanes for potential partner carriers and work with the customer sales and account management teams to target customers that might help fill those lanes.
• Use systems and market knowledge to negotiate network rates, spot rates, and capacity with carriers to introduce them to NFI Brokerage’s business model.
• Assist new employees in operations to train and develop them for future positions with NFI Brokerage.
• Meet with carriers to focus on continuing needs and better understand and effectuate synergy with NFI Brokerage.

• BA or BS Degree preferred.
• 2–5 years of brokerage experience working with domestic truckload providers.
• Self‑motivated with a sales and customer‑service orientation.
• Strong negotiation and relationship‑building skills.
• Ability to work in a fast‑paced environment that involves learning multiple applications and handling a high volume of phone calls.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Excellent oral and written communication skills.
• Rudimentary knowledge of TMS programs used for brokerage services.
• Market knowledge of truckload lanes and rates.
• Individual commitment to sharpening existing or acquiring new skills as required by business demands.

• Ability to work a flexible schedule based on shipment volume.

The base salary range for this position is $54,483.78 – $60,000.00. Employees are eligible for a robust benefits program, including Medical, Dental, Vision, Prescription Drug Coverage, 401(k) Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefits.

The contractor will not discharge or otherwise discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions can disclose pay only in response to a formal complaint or charge, for an investigation or proceeding, or in compliance with the contractor’s legal duty to furnish information (41 CFR 60‑1.35(c)).

LA County applicants:
The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center: PC-5580