Social Service Coordinator- Riverview Towers

Bilingual Social Services Coordinator - Senior/Older Adults

Department: Impact and Service Delivery
Reports to: Regional Lead SSC/Regional Associate Director
Hours: 35 hrs/wk, 9am-5pm Monday through Friday
Pay: $22.00-$24.00 per hour

To facilitate services that will positively enhance the quality of life for affordable housing residents and neighboring community members, an environment which promotes cultural appreciation and a commitment to diversity, resident involvement to enhance a safe and positive living environment including the coordination of activities and services that will prevent and reduce vandalism, crime and illegal activity within the complex and surrounding community.

To implement programs and services aimed at promoting Better Tomorrows’ five core focus areas:
Health, Wellness and Nutrition;
Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

• Facilitate or coordinate the following programs, activities and social services for senior citizens and people with disabilities, utilizing community resources and agencies:
  • Appropriate health and wellness programs and other educational programs to promote physical and mental health, and generate a sense of well‑being.
  • Occupational Wellness and financial literacy to promote economic stability and self‑sufficiency including technical/computer skills programs.
  • Assist with case management needs to enable the seniors to age in place and provide assistance with people with disabilities.
  • Implement neighborhood watch, “I’m ok” and other programming focused on building safe communities.
  • Implement community‑wide socialization events, to build a positive, strong community.
  • Facilitate educational programs for senior residents utilizing community resources and agencies— including planning and teaching curriculum.
  • Social Engagement events including but not limited to Neighborhood watch, holiday events, and any other program focused on developing safe and strong communities.
• Lead any on‑site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources.
• Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks.
• Develop and utilize resource files for making referrals for residents in need of specific services. To provide follow‑up when referrals are made.
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance.
• Publish and distribute monthly community newsletters and calendars to all residents door to door.
• Provide technical assistance to resident associations.
• Limited Fund development to supplement programs through grants, donations and partnerships.
• Provide great customer service to our partner property management company including assisting with helping residents comply with lease requirements, health homes referrals.
• Manage, track, and use site budget by following BT financial procedures.
• Engage volunteers and community partners.
• Attend mandatory training/conferences as required by site compliance. This may require overnight stays, but notice will be provided.
• All other responsibilities deemed necessary by Better Tomorrows’ manager.

• Proficiency in Google Suite, Microsoft Office suite, and other computer software programs.
• Excellent written and verbal communication skills.
• Advanced level project planning skills and knowledge.
• MUST BE BILINGUAL (ENGLISH/SPANISH)

• High school diploma or equivalent required;
  Associate’s or Bachelor’s degree preferred.
• 1‑3 years of experience in social services.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

• Comprehensive Health Coverage – Full medical, dental, and vision insurance for you and your dependents.
• Retirement Savings – A 401k plan with a company match to help you plan for your future.
• Generous paid time off – Fifteen (15) days of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays.
• Employer‑Paid Basic Life Insurance – 1x annual salary (max $50k).
• Life Insurance and Disability Insurance.