Associate Director, Business Quality
Listed on 2025-12-03
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Management
Operations Manager, Business Management
Since 1869, we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover, Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Benefits- Benefits begin on day one and include medical, dental, short and long‑term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center. Access to on‑site day care (operated by Bright Horizons) and company store.
- Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
- Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.
- This role can be based at Campbell’s Corporate Headquarters in Camden, NJ or at our Charlotte, NC Manufacturing Site—giving you the opportunity to work at the heart of our business or close to where innovation meets production.
At Campbell’s, quality isn’t just a standard—it’s a promise. In this role, you’ll be the driving force behind ensuring that promise is delivered across every category we touch. From snacks to beverages and beyond, you’ll lead the execution of business quality programs in the field, influence innovation processes, and champion continuous improvement initiatives. Your work will directly impact consumer trust and elevate our quality standards to new heights.
WhatYou Will Do
- Lead and develop a team of direct reports, providing strategic direction, coaching, and support across a wide variety of products. Drive high‑level people management capabilities to foster collaboration, accountability, and performance.
- Lead quality initiatives for category‑level strategy and innovation.
- Partner with R&D, Marketing, Supply Chain, and Field Quality on new product launches and quality improvement projects.
- Analyze consumer trends, complaints, and competitive benchmarks to drive insights.
- Maintain and manage quality programs, charters, and KPIs.
- Provide technical leadership on quality systems, standards, and procedures.
- Support customer engagement and issue resolution.
You’ll collaborate closely with senior leaders across the organization, including Director‑level and above, Plant Managers, and cross‑functional teams in Supply Chain, R&D, Marketing, and Quality. This role acts as a liaison and relationship manager, ensuring alignment between technical and business priorities. You’ll operate in an environment of change and ambiguity, supporting restructuring efforts and driving best practices with thought leadership. Expect to work with teams that value agility, proactive communication, and executive presence, where your ability to influence, prioritize, and lead with confidence will make a significant impact.
WhatSets Our Team Apart
- Enterprise‑wide impact across diverse categories.
- A collaborative, relationship‑driven culture that values innovation and continuous improvement.
- Strategic focus on complaint reduction, waste reduction, and capability enhancements.
- Opportunities to support commercialization and innovation projects across multiple business units.
The future of the business focuses on driving initiatives aimed at complaint reduction, waste reduction, and capability improvements, while supporting the commercialization of new innovations and enabler programs across diverse product lines.
What You Will Bring To The Table… (Must Have)- Bachelor's Degree in a related scientific discipline (Minimum Qualification).
- A minimum of 7 years of relevant…
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