Lead Infrastructure Engineer; Office

Job Information

Salary Range: $101,490 - $130,380

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

This role will work on a team responsible for strategy and design of the Office 365 GCC environment within the Information Technology team, supporting the digital infrastructure of the company. This team member will maintain American Water’s Office 365 GCC environment and expand the use of available Office 365 applications within American Water’s enterprise.

• Day to Day Support: (20%)
• Policies, Procedures and Standards: (15%)
• Technical Requirements and Design: (30%)
• Training: (10%)
• Project Requirements: (25%)

• Administer and support the Office 365 GCC suite configurations and policies
• Analyze, troubleshoot, and deliver Microsoft cloud solutions on Azure and Office 365 platforms
• Provide subject matter expertise and support of Office 365 and Microsoft Azure
• Service Health monitoring using Office 365 console and actively respond based on system alerts and notification
• Provide support and guidance of new Office 365 features and functionality (Microsoft Teams, Office 365 Groups, Planner, Power Apps, etc.)

• Experience with Power Shell for managing on-premises and O365 environment
• Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications
• Knowledge of Office
  365 licensing, features, and policy management.
• Good understanding of the Microsoft O365 roadmaps and future changes for productivity tools
• Working knowledge of Active Directory and Azure Active Directory
• Must be well versed on general infrastructure technology and have an understanding of public and private cloud concepts such as Software as a Service (SaaS), Platform as a Service (PaaS), Desktop as a Service (DaaS), and Infrastructure as a Service (IaaS)
• Experience deploying and maintaining Azure Virtual Desktops

• Experience managing enterprise level o365 account
• Deployment of Power Apps a plus
• Annual Microsoft True Up and EA renewals

Microsoft 365 Certified:
Teamwork Administrator Associate

Microsoft 365 Certified:
Teams Administrator Associate