Ancillary Revenue Representative - Freedom Mortgage Pavilion
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep
Ancillary Revenue Representative - Freedom Mortgage Pavilion
Join to apply for the Ancillary Revenue Representative - Freedom Mortgage Pavilion role at Live Nation Entertainment.
OverviewLive Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders:
Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence.
Our commitment to EFFICIENCY helps us stay well-organized.
The ancillary sales team communicates to guests about additional amenities that the venue offers, such as Premier parking and lawn chair rentals. Work with the Ancillary Manager to determine offers for each show and communication to guests. This role is suitable for someone who is detail oriented and can work independently while being part of a team.
Job Functions- Greet guests and answer questions about the venue.
- Handle pre-purchased lawn chairs and venue retail, as well as day-of-show rentals and purchases.
- Communicate daily concert promotions, upsells, future ticket deals and specials to guests.
- Assist Ancillary Manager in setting up and breaking down signs, tables and tents.
- Maintain order and safety.
- Handle credit card transactions according to audit guidelines; balance transactions with a supervisor.
- Participate in post-show clean up including picking up lawn chairs and recycling materials.
- Constant walking/standing; outdoor environment in all weather; ability to lift 25+ pounds.
- High school diploma/GED preferred.
- Must be at least 18 years old.
- Background check clearance required.
- Motivated and able to work independently.
- Excellent verbal, written and interpersonal communication.
- Judgment, tact and diplomacy.
- Familiar with iPhone/iPad technology.
- Attention to detail, quality and accuracy.
- Ability to work independently in a fast-paced environment.
- Outgoing, engaging, self-starter; enjoys interacting with guests.
- Availability to work weekdays, weekends and holidays, including late evenings.
Apply online at http:// to join the Live Nation Entertainment team. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship.
Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical or mental disability, medical condition, sexual orientation, or any other characteristic protected by state or federal law.
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