Talent Development Specialist

Join to apply for the Talent Development Specialist role at The Michaels Organization

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

Base pay range: $65,000.00 / yr – $75,000.00 / yr
Pay will be based on skills and experience. Talk with your recruiter to learn more.

Reporting directly to the Director of Talent Management, this position supports The Michaels Organization’s mission to attract, train, and retain talent while advancing operational excellence in every community we serve.

• Partner with property management leadership and subject‑matter experts to design and deliver training programs tailored to multi‑family housing operations (e.g., leasing, fair housing compliance, safety, and maintenance).
• Facilitate engaging workshops and learning sessions (in‑person and virtual) for employees and leaders across military, student, market‑rate, and affordable housing communities.
• Develop and maintain learning paths that reinforce operational standards, compliance requirements, and customer‑service excellence.
• Support business‑unit initiatives by aligning training content with operational goals, resident‑experience priorities, and regulatory requirements.
• Collaborate with marketing and communications teams to promote awareness and adoption of training programs across communities.
• Provide administrative support for program preparation, delivery, and evaluation, ensuring smooth execution and measurable outcomes.
• Contribute to special projects and initiatives that enhance operational learning and community performance.
• Perform other duties as assigned.

• Administer and manage training activities in the Learning Management System (LMS), including building learning paths, assigning training, tracking progress, and generating reports.
• Maintain the LMS by managing users, updating hierarchies, configuring audiences, designing rules, and activating notifications.
• Provide user support, troubleshoot issues, and partner with IT, SMEs, and vendors to resolve technical challenges.
• Oversee additional talent‑development platforms, including but not limited to Taking Flight and Frontline Leadership, and other vendor‑driven platforms.

Required Experience

• 1–3 years of HR related experience.
• Preferred experience in property management, multi‑family housing operations, or learning and development focused on compliance, safety, or customer service.

Required Education/Training

• Bachelor’s Degree in HR, adult learning, organizational development, instructional design, or related field.

Required

Skills and Abilities

• Strong understanding of adult learning principles and ability to tailor training to frontline housing staff.
• Experience facilitating classroom and virtual learning in a dynamic, engaging manner.
• Proficiency with Articulate 360 (Storyline, Rise), and other development applications.
• Experience with LMS platforms and Adobe Creative Suite (Photoshop, Premiere, Audition) preferred.
• High proficiency in Google Workspace and Microsoft Office Suite.
• Ability to manage multiple projects and programs simultaneously.
• Customer‑service–oriented, self‑motivated, and responsive; able to work independently and collaboratively under deadlines.
• Demonstrated flexibility, problem‑solving skills, and ability to foster teamwork and manage change.

• Competitive wage.
• Comprehensive benefit package including Medical, Dental, Vision, prescription, and more.
• Generous paid time off.
• 401(k) plan with company match.
• Employee Scholarship Program for children.
• Professional development opportunities.

We believe in education and in taking care of our own – as an added incentive, your children will be able to apply for the Michaels Employee Scholarship Program.

Come join our team. You’re going to love it here!

Associate

Full‑time

Human Resources