Collections Contract Manager

Location: Camden Town

Salary:
Competitive per annum plus bonus, company car/cash allowance, medical cover and pension

Hours:

40 hours per week (Monday-Friday + 1 in 4 Saturdays)

Location:

Camden

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

Eligible for an annual performance bonus

Option to choose from a company car or car allowance

Private medical cover

25 days of annual leave

Access to our company pension scheme

One paid days leave every year to volunteer and support your community

Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:

Join Veolia as a Contract Manager - Municipal Services and Lead a Team Making a Real Difference!

Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service.

As Contract Manager, you'll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You'll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you'll maintain a visible presence on-site, on collection rounds, and throughout the local area.

Key Responsibilities:

Lead and inspire your team to deliver first-time collection culture and exceed contractual KPIs

Manage resources (people, vehicles, equipment) to maximize efficiency and service quality

Ensure compliance with Veolia

Minimum Requirements and drive continuous improvement

Build and maintain excellent relationships with senior clients, elected members, and stakeholders

Champion safety, inclusion, and employee engagement across all operations

Oversee budgets, financial performance, and commercial outcomes

Drive innovation and implement service improvements for customers.

What We're Looking For:

Essential:

Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge

Strong client and multi-stakeholder relationship management skills

Fleet management experience, along with contract management expertise and experience working with trade unions

IOSH qualification and senior operational management background
Service change management capabilities
Desirable:

Level 5 Leadership & Management qualification and Transport Manager CPC.
Apply now to join Veolia and help us deliver exceptional municipal services to Camden!

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive