Vice President, Global Video & Technology Operations

Vice President, Global Video & Technology Operations

The Vice President, Global Video Operations & Technology Services is a senior technology leader responsible for ensuring the reliability, performance, and evolution of AP’s global video delivery, broadcast infrastructure, and enterprise technology services.

The Associated Press is an independent global news organization dedicated to factual reporting. Founded in 1846, AP today remains the most trusted source of fast, accurate, unbiased news in all formats and the essential provider of the technology and services vital to the news business. More than half the world's population sees AP journalism every day.

This executive combines strategic leadership with extensive hands-on experience in video operations and broadcast engineering. They demonstrate a proven track record of guiding teams through complex, high-pressure operating environments while driving innovation, service excellence, and cost efficiency.

This position reports to the Chief Technology Officer and partners closely with leaders across Editorial, Revenue, Product, and Cybersecurity to ensure the reliability, innovation, and modernization of AP’s mission supporting both editorial excellence and business growth.

What you will do:

This role is at the heart of AP’s transformation — bridging next generation video technology and global operations to ensure our trusted reporting reaches billions with speed, reliability, and innovation.

Candidates will combine deep technical mastery with strategic, people-centered leadership and strong cross-functional collaboration attitude that inspires teams and strengthens AP’s position as the world’s most reliable news source.

1. Global Video Operations

• Oversee AP’s video supply chain for both live and file-based content — from camera and ingest, to production, packaging and global distribution
• Ensure 24/7 reliability through master control centers in London, New York, and Washington, D.C., maintaining world-class standards for availability and resilience
• Lead the modernization of video technologies, accelerating the transition to IP and cloud-based workflows, while integrating AI automation across the video lifecycle
• Partner with Editorial leadership to align technical infrastructure with storytelling needs and real-time coverage demands.

2. Service Assurance & Operations Control

• Lead the Operations Control Center (OCC) to deliver proactive, ITIL-aligned monitoring, incident, problem, and change management across all AP technology systems
• Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms
• Drive automation, analytics, and continuous improvement in service reliability, working closely with cybersecurity on resilience and threat mitigation
• Act as the accountable owner of system reliability, communicating performance and impacts clearly to AP’s senior leadership and customers.

3. Global Support Services

• Oversee AP’s global technical support ecosystem — including customer-facing helpdesk, employee support, and bureau-level field services
• Modernize support through automation, AI-assisted workflows, and self-service capabilities
• Ensure consistent desk-side delivery excellence across AP’s global network of bureaus and newsrooms
• Direct technical support for global live events (Olympics, Super Bowl, elections, major entertainment awards), ensuring flawless coverage.

4. Enterprise Productivity & Collaboration Platforms

• Lead enterprise platforms that enable secure, seamless collaboration, including Microsoft 365, Slack, Zoom, and related systems
• Oversee identity and access management (Azure AD), endpoint lifecycle management, and enterprise patching and software deployment using Intune and CMDB tools
• Manage deployment and training for AI-powered productivity tools (OpenAI, Microsoft Copilot), driving adoption across AP
• Supervise the provisioning of technology solutions for field photographers and video journalists.
• Serve as a strategic advisor to the CTO on global technology operations and video strategy
• Build a culture of innovation, accountability, and service excellence across diverse, global teams
• Manage multimillion-dollar…