Customer Team Member

Overview

Customer Team Member

Location:

997 Tollcross Road, Glasgow, G32 8UU

Pay: £12.60 per hour

Contract:

20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends, to be discussed at interview
Full, paid training provided

You can apply for this role using your mobile device (no CV needed!).

You must be aged 18 or over to apply for this role as it may involve working before 6am or after 10pm, or some other business-related needs.

We re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

• Friendly and thoughtful service - put customers first in everything you do: responding to queries, championing Co-op products and Membership, and delivering a great shopping experience
• Work with store colleagues to solve problems for customers and members
• Keep the store safe and legal - stock shelves, and ensure prices, dates, and temperatures are correct
• Help introduce new products and services - make changes feel natural and share experiences with colleagues
• Support your local community - get involved in activities and events

• A genuine care for the needs of customers and members
• Great people skills and ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• Flexibility to work a range of different shifts

• 30% discount on all Co-op products in-store plus 10% discounts on all other brands
• A pension scheme with up to 10% employer contributions
• Stream - a money management app giving you access to a percentage of your pay as you earn it
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and nutrition and fitness consultations
• 24/7 employee assistance service
• Full, paid training and dedicated support for your personal development and career progression
• Rotas shared three weeks in advance and accessible on your phone
• Cycle-to-work scheme

Building an inclusive workplace. We re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we ll support you.

Learn more about our recruitment process at  and our inclusion commitments at

As part of the application process for this job, you ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.