Customer Team Leader

Customer Team Leader

Location:

997 Tollcross Road, Glasgow, G32 8UU

Pay: £13.99 per hour

Contract:

16 hours per week + regular overtime, permanent part‑time

Working pattern: varied shifts including early mornings (6am store opening), afternoons, late evenings (10pm store closing) and weekends – to be discussed at interview

30% colleague member discount in store – see below for more benefits

No CV needed – apply easily from your mobile by completing our assessments

• Own the day‑to‑day running of the store by leading the team on your shift
• Motivate, coach and support your team to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy and HR processes
• Champion Co‑op through community engagement and membership growth

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising or team management (experience not essential)

• Full training and career development resources
• 30% discount on Co‑op products in store
• Flexible access to pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro‑rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market‑leading policies to help you through life's big moments

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

As part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.