Security Officer

Location: Field Based/ Flexible

Reports To: Site based Team Leader/s

Direct Reports: Security Manager

• Create a secure environment, in which our customers, their employees and visitors are able to thrive.
• Provide cover at short notice for officers sickness and holiday cover.
• Promote confidence with every customer, colleague and stakeholder through effective decision making, communication and professional security standards.
• Follow Assignment Instructions, Risk Assessments and customer policy at all times.
• Respond in an effective manner to incidents, alarms, events, escalating to the Emergency Services, the Customer and the Security Operations Centre, as appropriate.

• Ensure that colleagues, customers and the public have a positive experience when engaging with Security.
• Complete planned rota and agreed shifts to provide security cover to meet customer needs.
• Utilise TRACKTIK to complete patrols and reporting of incidents/ alarms.
• Promote a culture of safety, awareness of H&S risks and accident/ near miss reporting.
• Secure the property of customers, employees and visitors secure at all times.
• Prevent unauthorised access to site, whether by a person, vehicle or object.
• Respond to unplanned events or incidences promptly, following the process and procedures outlined in the site Assignment Instructions.
• Deliver excellent customer service at all times.
• Engage with training & development activity provided, ensuring you have the skills to complete your tasks.

• 5 Years' experience in the security industry (Desirable).
• Full UK driving license
• SIA license - Security Guard/ DS
• SIA license - CCTV (Depending on site)
• IT Systems (User Level)
• L3 in First Aid (Desirable)

• Emotional maturity
• Self-Confidence and ability to respond in dynamic and unpredictable situations
• Excellent Communication in all directions (verbal and written)
• Punctual, reliable and well presented.
• Work collaboratively with colleagues and customers
• Role model security professionalism, ethics and personal integrity
• Demonstrate the TCFM values at all times (Respect, Care, Initiative and Expertise)

• Assistance Programme through Health Assured - Physical, mental, and financial health support for all our colleagues through our ehub and phone.
• Grocery Aid - Emotional, practical and financial support, through counselling, advice, and grants.
• Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits
• Perkbox - Saving on your weekly shop, days out, eating out, and utility bills. Plus, recipes and well-being tips.
• Free uniform
• All the training and tools you need to do your job

• A privately owned, professionally run business. Operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide
• Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover
• Our services include Cleaning, Security, Specialist, and FM services
• Passionate about delivering a personable and reliable service
• We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you!