Relief Security Officer - Luxury Retail Centre CB

We are looking for a dedicated Relief Security Officer to join our security team at one of our prestigious retail client sites. You will be responsible for acting as a significant point of contact for staff, visitors, and contractors, also playing a vital role in maintaining a safe, welcoming and professional environment. Our client is the regions award‑winning shopping centre located in the heart of Cambridge city centre and surrounded by historic architecture.

The centre is home to a range of premium high street retailers offering an exceptional shopping experience.

• Undertaking a full security officer role, safeguarding people, premises and sites.
• Acting as a welcome host and security professional.
• Conduct routine patrols to identify security risks or incidents.
• Deliver a concierge‑style security service to the public.
• Monitor CCTV systems where required and complete detailed incident reports.
• Working closely with third parties such as organisations, retailers and stakeholders.
• Supporting with building a community partnership.
• Valid SIA Licence.
• Valid SIA CCTV Licence.
• Right to work in the UK and a five‑year checkable history.
• Punctual and reliable.
• Passionate about creating an expectational customer experience.
• Knowledge of the MS packages (Excel, Word, Outlook).
• Highly intuitive with a curious mindset.
• Highly presentable in line with our corporate brand.
• Resilient and pro‑active in your work.

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy. Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development.

A career with us means joining an ACS Pacesetter & a company listed on Infologue's “One to Watch”.

Diversity, Inclusion and Equality. At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration.

We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

• £13.20 per hour
• Flexible shifts to suit business needs
• 12‑hour shifts; working days, nights and weekends
• Up to 28 days paid holiday (site and shift dependent)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a friend scheme, no limits