Luxe Multi-Brand Beauty Advisor, John Lewis

ONE LUXE BEAUTY ADVISOR

L’Oréal Group is the world’s leading beauty company, driven by passion, innovation, and excellence. With over a century of expertise, we offer a diverse portfolio of iconic brands that inspire millions worldwide. As a global leader in retail, we deliver exceptional experiences, set new standards in customer engagement, and shape the future of beauty. At L’Oréal, you’ll join a vibrant community that thrives on creativity, embraces challenges, and celebrates success.

Together, we push boundaries, create trends, and redefine what’s possible.

• Beauty Guru:
  Passionate about beauty and sharing expertise, delivering personalized advice that empowers customers.
• Connection Creator:
  Natural at building authentic relationships, making customers feel comfortable and guiding them to expressions that reflect who they are.
• Trendsetter:
  Active on social media, staying top of the latest makeup and skincare trends, connecting online and in person.
• Go Getter:
  Driven, ambitious, and loving challenges, creating innovative in‑store experiences and achieving results.
• Brand Ambassador:
  Believer in L’Oréal Luxe mission, passionate about iconic brands, ready to represent them.

• Deliver the One Luxe
  
  Experience:
  
  Consistently execute the One Luxe service model, ensuring a premium personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers into brand heritage, and offer tailored knowledge, tips, and techniques to meet needs.
• Embody Excellence:
  Act as a L’Oréal Luxe brand ambassador, providing a luxurious experience through personalized service and merchandising standards.
• Stay Trend‑Forward:
  Keep a strong understanding of the latest makeup, skincare, and wellness trends for expert advice and recommendations.

• Achieve Sales Targets:
  Consistently meet individual and counter sales goals as agreed with the line manager.
• Build Client Relationships:
  Proactively build authentic relationships, both in‑store and through digital channels, fostering loyalty and repeat business.
• Promote Events and
  
  Activities:
  
  Inform customers about in‑store events, promotions, and brand activations.
• Create Engaging Experiences:
  Design and execute innovative, engaging events and animations that drive interest and excitement for L’Oréal Luxe brands.
• Brand Advocacy:
  Represent L’Oréal Luxe brands passionately and share expertise on internal and external social media platforms, adhering to guidelines.

• Teamwork and Training:
  Participate in team efforts and complete required training to maintain up‑to‑date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly tasks using the designated platforms.
• Maintain Counter Standards:
  Uphold hygiene and housekeeping standards for a clean, organized, and inviting environment.

• Competitive Compensation:
  Earn a competitive salary and a rewarding commission scheme.
• Exclusive Product Perks:
  Access a selection of products from over 35 renowned L’Oréal brands via the staff shop.
• Generous Time Off:
  Enjoy 30 days of holiday, inclusive of bank holidays.
• Health and Wellness Benefits:
  Benefit from discounted dental insurance and resources for mental health and financial well‑being.
• Referral Bonus Program:
  Earn bonuses by referring talented individuals to join the team.
• Sustainability Initiatives:
  Join a company committed to sustainability and making a positive impact through L’Oréal for the Future initiatives.

At L’Oréal, we create a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When recruiting, hiring, training, promoting or engaging in any other employment practice, we are committed to being an inclusive employer regardless of protected status. We welcome differences in background, experience, personality, and perspective, and we believe that diversity drives ability and innovation.

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