Facilities Service Manager

Are you an experienced Facilities professional ready to lead service excellence across a complex, multi-site estate? Our client is a large, progressive and values-driven organisation with a significant and diverse campus environment. They are seeking an experienced Facilities Service Manager to lead the operational delivery of soft FM services, ensuring an outstanding customer experience and consistently high service standards. This is a pivotal leadership role with real scope to influence service quality, sustainability, and long-term operational strategy.

The Opportunity Reporting to the Head of Asset Management, you will take ownership of the operational delivery of facilities services across multiple campus locations. Youll lead a dedicated team and manage key contractor relationships, ensuring cleaning, waste, postal services, room setups and associated soft FM services are delivered to exceptional standards.

This role offers the chance to:
Lead and develop a high-performing facilities operations team Drive service innovation and digital process improvements Strengthen contractor performance and commercial value Champion sustainability and environmental initiatives Contribute to strategic estate and service planning

Key Responsibilities