Operations Manager

Our client is seeking an ambitious and strong Operations Manager to lead their diverse teams and drive efficiency across the business playing a pivotal role in their growth. As Operations Manager, you will be the linchpin connecting commercial, office, and site teams, directly reporting to the Managing Director. Your remit will cover leadership and development of their diverse staff, meticulous stores and inventory management, strategic project support, and vigilant site operations oversight.

You will be instrumental in identifying and implementing systems and process improvements, ensuring regulatory compliance, and managing key relationships with suppliers and contractors. This role requires a hands‑on leader capable of balancing administrative coordination with effective on‑site management, driving operational excellence and contributing significantly to the company’s continued growth and success.

The Operations Manager is responsible for leading and coordinating all operational functions across office and site activities. The role ensures that teams, systems, stock, compliance, and workflows run efficiently, safely, and in line with company standards. The Operations Manager supports the Managing Director and acts as the central link between commercial, office, and site teams.

• Manage office staff, stores coordinator, site supervisor, electricians, apprentices, and contractors.
• Allocate tasks, monitor performance, and provide coaching, feedback, and development opportunities.
• Ensure clear and consistent communication between site and office teams.
• Supervise administrative functions including finance support, health and safety compliance, and general office duties.
• Maintain efficient systems for document management, reporting, and compliance.
• Ensure timely and accurate flow of information across departments.

• Oversee stores operations and ensure accurate stock records.
• Maintain stock control, ordering, reconciliation, and prevent shortages or excess.
• Work closely with the stores coordinator to manage stock levels and processes.

• Ensure materials and parts are available for project schedules.
• Align resource planning with operational requirements in collaboration with the MD and site teams.
• Monitor delivery timelines and resolve supply chain issues.

• Oversee day‑to‑day site operations through supervisors and teams.
• Ensure health and safety compliance and company standards are consistently upheld on all sites.
• Monitor quality and productivity, addressing issues proactively.

• Maintain and improve operational processes for efficiency, accuracy, and communication.
• Ensure digital tools such as stock systems and planning software are used effectively.
• Identify gaps in systems and introduce best‑practice improvements.

• Prepare operational reports on stock, workforce utilisation, and project progress for the MD.
• Ensure the business meets all regulatory requirements across office and site operations.
• Support audits, inspections, and regulatory reviews as required.

• Manage relationships with suppliers and outsourced service providers.
• Negotiate contracts and monitor service delivery.
• Ensure all contractors meet compliance and quality expectations.

• Liaise with finance and HR partners to ensure accurate delivery of payroll, invoicing, expenses, and personnel processes.
• Oversee onboarding, personnel records, training and HR compliance.

• Ensure implementation of health and safety policies in collaboration with the H&S lead.
• Maintain training records, risk assessments, and compliance documentation.
• Oversee equipment and certification requirements.

• Act as the main point of contact for outsourced support such as finance, HR, and IT.
• Negotiate and manage service agreements to ensure business needs are met.
• Monitor performance against service level expectations.

• Proven experience managing day‑to‑day operations in…