Information Technology Technician

Join to apply for the Information Technology Technician role at Anglian Learning

Hours: 37 hours per week, 52 weeks per year (part-time application will be considered)

Working Pattern: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm

Contract Type: Maternity cover to 30/06/2026

Location: Sawston Village College

Anglian Learning is seeking a skilled and motivated ICT Technician to join our Technical Services Team, supporting schools across the Trust.

You’ll provide first-line ICT support to staff and students, ensuring reliable, high-quality technology services across our schools. This is a varied, hands-on role combining helpdesk support, classroom technology, infrastructure maintenance, and user training.

• Diagnose and resolve ICT issues, escalating where required
• Manage and prioritise helpdesk tickets
• Maintain and support laptops, desktops, tablets, AV equipment, and 1:1 devices
• Provide in-class and exam-time ICT support
• Assist with system upgrades, deployments, and imaging
• Support core systems including Microsoft 365, networking, wireless, AV, MDM, CCTV, and backups
• Deliver one-to-one ICT training to staff and students
• Maintain ICT asset records and ensure compliance with security and data protection policies

• Experience in a technical support role
• Strong knowledge of Windows 10/11, Microsoft 365, and Office applications
• Understanding of ICT hardware, software, and basic networking
• Excellent communication and organisational skills
• Experience working in a school or education setting
• CompTIA A+ or Level 3 ICT qualification
• Experience with Helpdesk systems, WDS, Google Workspace, Chrome
  
  OS, Mac/iOS
• Interest in web technologies or AV/CCTV systems

• Generous Pension Scheme (LGPS or Teachers’ Pension Scheme depending on the role)
• Cycle to Work Salary Sacrifice Scheme
• Free membership to Anglian Learning Sports Centres
• Employee Assistance Programme
• Perkbox – access a range of discounts in-store and online at nationwide shops

Closing Date: 25th Jan 2026*

Interview date: TBC

Start date: As soon as possible, subject to safeguarding checks

* Please note we reserve the right to close the advert and interview prior to the advertised closing date. Apply now to avoid disappointment!

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Therefore, all posts within the Trust are subject to an enhanced Disclosure and Barring Service check. The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.