Credit Controller

Job Title

Credit Controller

Duxford, Cambridgeshire

£25,000 - £30,000 per annum

Permanent, Full Time

Monday to Friday, 9:00am - 5:00pm or 9:00am - 5:30pm / Finish half an hour earlier on a Friday.

• Do you have experience working as a Credit Controller?
• Are you confident managing collections, aged debt and customer accounts within a busy finance team?
• Do you enjoy building strong professional relationships with customers while maintaining a firm but fair approach to credit control?
• Are you organised, proactive and able to identify potential credit risks and take action to resolve issues quickly?
• Maybe you are CICM qualified? Or maybe you're a finance / accountancy graduate looking to start your career?
• Are you confident using Excel, preferably with knowledge of VLOOKUP?

If you answer 'YES' to some of the above, then we would love to hear from you...

Our client is a well established and highly respected organisation operating within the commercial vehicle and capital equipment sector. As part of a larger international group, they support businesses across the UK through the supply, servicing and maintenance of specialist vehicles and equipment.

The Credit Controller will be responsible for day to day collections and account administration across a defined ledger of customer receivable accounts. The role will involve managing and identifying potential risks within the Aged debt profile of the assigned accounts, escalating issues where required and supporting regional business areas to help minimise aged debt.

• Proactive regular structured collection calls and routines across the assigned accounts.
• Identifying possible risk within the Aged debt profile and taking appropriate action.
• Maintenance of credit control limits and aged debt profile.
• Preparing and maintaining records of ongoing customer queries through to resolution.
• Credit referencing existing and new accounts for credit approval/extension.
• Liaison with customers, finance houses and internal departments for the resolution of queries or disputes that are delaying timely settlement.
• Preparation and presentation of Monthly Deposit Debt Calls/Meetings.
• Assisting in accurate cash allocations.
• Proposal and escalation of Legal collections in a timely and proactive manner.
• Processing of Card transactions (refunds for card holder not present).

• Firm, fair, professional and persuasive manner with customers.
• Builds strong customer relationships and offers best-in-class experience.
• Demonstrate strong co-operative team working skills.
• Planning and prioritizing work to meet commitments.
• Ability to use own initiative to resolve problems.
• Proposes new ideas and demonstrates openness to change.
• Clearly communicates ideas and opinions.

• Working knowledge of MS Excel to intermediate level (Use of Pivot and V Lookup preferred).
• Background of capital goods distribution businesses or commercial vehicle sales and service businesses.
• Background of large international groups would be beneficial.
• Specific Accounting (AAT) or Credit Management Qualifications (CICM, ACCP) would be advantageous.