Service Engineer

35,000 - 40,000 DOE
Full-time Monday - Friday
40-42.5 hours per week Flexible start & finish

Benefits

• Competitive salary with scope to increase for the right experience
• Company service vehicle, tools and equipment provided
• Ongoing manufacturer and product training
• Travel expenses and overnight stays covered where required
• Supportive engineering team and clear reporting structure
• Opportunity to make a genuine difference in healthcare environments

An established and growing healthcare solutions provider is seeking a Service Engineer to join its expanding service team, covering the South of the UK. This role would suit an engineer ideally based along the M11 corridor, providing easy access to London and surrounding regions for both planned and reactive visits.

You'll be responsible for servicing, maintaining and repairing specialist healthcare equipment in care homes, hospitals and private residences, ensuring all assets remain safe, compliant and fully operational. This is a varied, field-based role offering autonomy, technical challenge and the opportunity to work with innovative equipment that directly improves quality of life.

Engineers with prior experience in this sector, particularly those who have worked with Guldmann systems, will be very well received, with salaries available up to 40,000 for the right individual.

• Respond to service callouts and breakdowns within agreed time frames
• Diagnose faults efficiently and carry out effective repairs to minimise downtime
• Carry out planned servicing, preventative maintenance and safety checks
• Liaise closely with the Lead Engineer, providing clear updates on job progress
• Maintain accurate service records, asset lists and on-site audits
• Deliver consistently high levels of customer service in sensitive care environments
• Ensure service vehicle, tools and stock levels are maintained to a high standard
• Provide parts and procurement information where required
• Participate in a rota that may occasionally include weekend cover
• Attend training sessions to remain current with equipment and industry standards

• Experience as a service, maintenance or field engineer
• Background in healthcare, medical equipment, lifting systems or mobility equipment is highly advantageous
• Guldmann experience preferred (but not essential)
• Comfortable working independently across multiple locations
• Strong fault-finding and problem-solving skills
• Professional, personable and customer-focused approach
• Full UK driving licence
• Flexible to travel, with occasional overnight stays

• 35,000 - 40,000 DOE
• Candidates based along the M11 corridor are strongly preferred
• Engineers with direct healthcare or manufacturer-specific experience will be eligible for the upper salary range