Laboratory Equipment Field Service Engineer

Field Service Engineer Life science instrumentation

Cambridge Region

Ready to take the next step in your field service career? CY Partners is supporting a leading life science organisation in the search for a Field Service Engineer who wants to make a real impact. This is a fantastic opportunity to join a business where your technical expertise, curiosity and customer focus will shape the experience of scientists across the region.

Your Role

As a Field Service Engineer, you ll be the technical backbone of a growing Life Science operation. Your work will ensure customers receive exceptional service, seamless installations and reliable ongoing support. No two days will look the same and that s exactly what makes this role exciting.

You ll be involved in:

• Installation & commissioning:
  Installing and commissioning instrumentation, predominantly laboratory water purification systems across customer sites, ensuring outstanding performance from day one.
• Maintenance & servicing:
  Carrying out planned maintenance to maximise uptime and reliability.
• Repairs:
  Troubleshooting and resolving technical issues with speed, care and precision.
• Validation & calibration:
  Ensuring systems meet regulatory standards and customer specifications.
• Customer support & training:
  Empowering users to get the best from their equipment, delivering training with confidence and clarity.
• Regional Travel: A field-based role with regular travel across the Cambridge area, offering variety, autonomy and daily engagement with customers and teams.

Who You Are

• HNC (or equivalent) in an Engineering or Scientific discipline.
• Strong technical background, ideally from field service or alternatively demonstrable experience within a laboratory environment.
• Confident problem solver with the ability to diagnose and resolve issues quickly.
• Excellent communicator with a genuine customer-first mindset.
• Adaptable, organised and comfortable travelling across the region.
• A collaborative team player who can also work independently.
• Previous field service experience is beneficial, though full training and onboarding will be provided.
• Able to identify and generate leads for new hardware, consumables, accessories and service contracts through the CRM.
• Based within 30 minutes of Cambridge.
• Must hold a full UK driving licence.
• Must have full right to work in the UK (sponsorship is not available).

What s on Offer

• You ll be joining a company that values people for who they are and what they bring. You ll have access to meaningful opportunities to grow, develop and carve your own path.
• If you re motivated by autonomy, technical challenge and supporting scientific progress, this is a role where you can thrive.

CY Partners is acting as an Employment Agency in connection with this vacancy.