Service Advisor

Location: Cambridgeshire

Service Advisor – Prestige Main Dealership
Cambridge
£31,000 basic + £9,600 bonus (OTE £40k - £41k)
Full-time | Permanent | Mon–Fri 8:00am–6:00pm | 1 in 3 Saturdays 8:30am–1:00pm

The Role
We’re seeking an experienced and professional Service Advisor to join a prestige main dealership in Cambridge.
This is a fantastic opportunity to work with a premium automotive brand, delivering an outstanding service experience and supporting the workshop to achieve excellent results.
If you’re passionate about cars, customer service, and career development in the motor trade — we’d love to hear from you.

Key Responsibilities

* Provide a warm, professional welcome to all service and repair customers

* Book vehicles into the workshop and manage job progress updates

* Advise customers on technical issues and recommended repairs

* Liaise between the workshop, service team, and customers

* Cross-sell repair work, parts, and value-added products

* Raise accurate invoices and handle vehicle handovers efficiently

* Ensure every customer receives a prestige-level service experience
Your Background & Skills

* Proven experience as a Service Advisor in a main dealership (prestige brand experience desirable)

* Excellent communication and customer care skills

* Strong technical awareness and understanding of vehicle servicing

* Professional, well-presented, and highly organised

* Ability to work in a fast-paced environment and meet targets

* Full UK Driving Licence required
Benefits

* £31,000 basic + £9,600 achievable bonus (OTE £40,600)

* Work with a prestige automotive brand and modern dealership facilities

* Ongoing manufacturer training and development

* Supportive, high-performing service team
Apply now to join a leading prestige main dealership in Cambridge as a Service Advisor — and take the next step in your automotive career with an employer who values your skill, experience, and ambition