Quality Administrator

The Quality Administrator will report into the Quality team and is required to support the day to day running of the company Quality Management System (QMS). This includes responsibility for:

• Supporting colleagues with the effective documentation and close out of Quality Event actions to agreed timelines
• Co-ordinating periodic review of procedures with various stakeholders to agreed timelines
• Managing the purchasing and administration of external standards
• Supporting the management and reporting of Quality Management System (QMS) training across the business
• Supporting the qualification, administration and management of approved suppliers

In addition this role will support the Laboratory Operations group (approx. split 60% quality 40% Lab Ops). This includes the following responsibilities:

• Support the closeout of alarms from the Environmental Monitoring System and assist in maintaining our equipment management system(s), including tracking calibration, maintenance, and service schedules to ensure compliance and readiness
• Assist with procurement activities including but not limited to obtaining quotes, raising purchase orders, and coordinating both onsite and offsite equipment servicing
• Support the maintenance and oversight of action trackers, incident logs, and other operational records used by the Lab Ops and EHS teams to ensure timely follow-up and accountability
• Oversee the update and maintenance of templates and controlled documents for Lab Ops and EHS, ensuring version control and compliance with document management procedures
• Assist in managing lab access permissions and tracking mandatory training completion to support site compliance and safety
• Provide flexible administrative assistance as needs arise, supporting continuous improvement in our systems and operations

Essential:

• Good organisational and time management skills
• Good communication skills – enabling quick rapport building
• Good working knowledge of MS office
• Confidence working in digital systems and document control platforms

Desirable:

• Experience of working within a certified QMS (e.g. ISO 9001 or ISO 13485)
• Experience working within a technical or regulated product environment

• Collaborative and actively shares own knowledge
• Enthusiastic with a positive outlook and solutions focus
• Adaptable and pragmatic
• Self-sufficient and willing to take responsibility for own tasks
• Excellent attention to detail
• Aware of own limitations and knows when to ask for help
• Resilient and calm under pressure
• Shows integrity and honesty at all times
• Respectful of others’ opinions and contributions and is supportive of colleagues