Office Manager

The Institute for Law & AI (LawAI) is an independent think tank that researches and advises on the legal challenges posed by artificial intelligence. We believe that sound legal analysis will promote security, welfare, and the rule of law. We conduct research at the intersection of artificial intelligence, law, and policy and advise governments, research organizations, and private actors. You can review LawAI’s recent publications on our website and learn more about our focus areas in this overview of our Work streams and Research Directions .

We are seeking a proactive and highly organized Office Manager to oversee our Cambridge office and ensure it runs smoothly, professionally, and efficiently. This role is central to the day-to-day functioning of our UK presence, acting as the first point of contact for LawAI staff, fellows, and visitors while maintaining a well-run, welcoming, and productive workspace.

Beyond day-to-day operations, our Cambridge space is intended to be a hub, bringing together researchers, policymakers, and lawyers working in our space to exchange ideas and engage with some of the most important legal and policy questions shaping the future of artificial intelligence. As this is a recently opened office, you will be integral to establishing new processes, setting operational standards, and shaping how the space functions as we grow.

You will take clear ownership of the office environment and its operations, proactively identifying improvements and ensuring high standards are maintained. In addition to managing office operations, the role will support Cambridge and UK-based events and provide administrative assistance to the wider team, including the Director. As a growing organization, responsibilities may evolve over time, and this role offers meaningful scope to shape how our Cambridge office operates as we scale.

The Office Manager reports to the Cambridge-based Executive Associate and works closely with the wider UK-based team. This is an in-person role and requires consistent on-site presence in our Cambridge office.

Your main responsibilities would include:

• Own day-to-day office operations to keep the workspace welcoming, functional, and well stocked
• Serve as the primary point of contact with building management for facilities requests, maintenance, and repairs
• Act as the main contact for LawAI staff and office guests, including fulfilling requests, welcoming visitors, coordinating lunches, and managing deliveries
• Manage building access logistics, including key card requests, visitor access processes, and maintaining up-to-date access documentation
• Oversee office IT and connectivity on a day-to-day basis, including troubleshooting basic Wi-Fi and AV issues and escalating technical problems where necessary
• Manage meeting room bookings and space coordination
• Order and maintain office supplies, furniture, and equipment
• Monitor and process facilities-related bills, service charges, and general office expenses
• Track and execute small office improvement projects to enhance the workspace experience

• Support planning and delivery of Cambridge and UK-based events
• Coordinate venue bookings, catering, accommodation, and travel logistics
• Manage on-the-ground logistics during program weeks and in-person gatherings
• Track event-related expenses and support supplier coordination

• Provide administrative support to the wider team, including the Director
• Process and track expenses
• Support onboarding logistics for Cambridge-based fellows and visitors

You are organized, dependable, and take pride in creating environments that run smoothly and feel welcoming. You enjoy being the person others rely on to keep things functioning well, and you approach your work with ownership, professionalism, and attention to detail. You are comfortable working in a growing organization where priorities can shift and where taking initiative is valued.

You might be a strong fit if you:

• Have experience in an office management, facilities, or operational support role
• Are service-oriented and responsive, with strong judgment…