Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator – 4 month Temporary Contract (Start: ASAP)

Hours:

35 per week (9am-5pm)

Salary: £24,000

Hybrid: 2 days in the office, 3 from home

Location:

Granta Park, near Cambridge

We’re supporting a well‑established research‑focused organisation in their search for a confident, empathetic and highly organised Information Executive to join their busy Information Services team on a temporary basis.

The team operates across three key areas, and your work will support all of them:

• Producing and Updating Dementia Information
  • Assisting with updates to public‑facing booklets, guides and web content
  • Collating feedback from review panels and entering changes into files for approval
  • Supporting dissemination of updated materials and maintaining stock levels
• Running the Public Infoline
  • Answering enquiries from the public with sensitivity and a clear, supportive manner
  • Talking callers through research opportunities
  • Providing reliable, accessible information and signposting where needed
  • Managing occasional challenging conversations with professionalism
• Research Matching Service
  • Helping interested individuals register to take part in the research
  • Conducting scheduled Microsoft Teams calls using a set script to complete registration forms
  • Processing postal forms and sending out information packs

• Friendly, confident, and compassionate when speaking with the public
• Highly organised, with strong attention to detail
• Available to start immediately
• Able to follow structured processes and manage data accurately
• Comfortable using Word, Excel, Outlook and Microsoft Teams

If you are interested please apply today or email (url removed)