Security Operations Center Operator

Overview

Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Site:
Refinery/Plant

Location:

Belle Chasse, LA/Port Sulphur, LA (this is not a remote position)

Position:
Security Operations Dispatch and Surveillance

Shifts:

to be decided. Please have an open schedule with the ability to work any shift, any time. Shifts cannot be modified.

• Computer literacy is a must!
• 25 years of age or older
• Former or Current Military or Law Enforcement
  • Must have DD214 as proof or LEO certificate
• 2 or more years working directly in Security Operations Center at TWIC site

• Live in Greater New Orleans area (between Laplace and Slidell)
• Ability to pass background and drug screen
• Unexpired Drivers License and Social Security Card (no copies)
• TWIC Card or Receipt

Invitation to interview will be sent via email. Please ensure all qualifications are met to avoid being turned away.

Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room.

This position is responsible for competing task work orders for all maintenance needs reported.

• Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
• Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
• Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
• Serve as the liaison between all departments and the security department
• Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
• Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
• Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
• Complete “task work orders