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Customer Experience Manager - Retail Frontline Leader

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Shaw’s and Star Market
Full Time position
Listed on 2026-03-09
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A grocery store chain in Massachusetts is seeking a Customer Service Manager to lead their front-end team. In this role, you will oversee daily operations, coach team members, and handle customer concerns to ensure a great shopping experience. Ideal candidates have retail leadership experience and strong communication skills. The company offers competitive wages, diverse work culture, and health benefits, aiming to bring people together around the joys of food.
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