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Customer Service Associate; GTW

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Insight Global
Full Time position
Listed on 2026-01-29
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Associate (GTW)

Overview

Insight Global is currently hiring Customer Service Associates for an upcoming event in Boston, Massachusetts. The immersive Sistine Chapel Replica at Cambridge Side Mall runs from February 10 to May 10. We are seeking enthusiastic and reliable individuals to join the operations team for the launch and daily management of the exhibition.

Responsibilities
  • Guest Services
    • Greet and assist visitors with ticketing and general inquiries
    • Scan and sell tickets using POS systems
    • Provide information about the exhibition and maintain a welcoming environment
  • Retail Operations
    • Operate the gift shop, manage sales, and restock merchandise
    • Maintain cleanliness and organization of retail space
  • Operational Duties
    • Serve as a key holder: responsible for opening and closing procedures
    • Monitor inventory and communicate stock needs

Compensation

Hourly pay for this position is $18/hr.

Qualifications & Requirements
  • Prior customer service or retail experience preferred
  • Comfortable handling POS systems and basic inventory tasks
Equal Opportunity & Accommodations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

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Position Requirements
10+ Years work experience
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