Cashier​/Barista​/Food Service​/Kitchen - Harvard Square - truck Bookstore

Experienced Barista with the ability to serve coffee, espresso beverages and food in a consistent manner and according to recipes. Must have the ability to provide quality customer service and demonstrate a knowledge of coffee products, brew methods, equipment, and tea products. Must be willing to assist with kitchen duties, preparing food, maintaining sanitation standards and washing dishes. Responsible for serving all products with friendly, individualized attention toward each customer.

Experience with cashier duties or willingness to learn.

• In the Cashier role, the employee must be able to explain the menu and be well-versed in the products available
• Ensure customers are warmly received and welcomed and engaged in sincere and friendly conversation.
• Respond to questions/orders/concerns in a professional manner.
• Anticipate customer and store needs by constantly evaluating the environment and customers for clues.
• Facilitate easy dialogue regarding product offerings with customers.
• Actively participate in training sessions to advance your coffee education.
• Craft beverages that adhere to the company’s quality standards.
• Communicate effectively with customers and co-workers.
• Respond proactively to prevent negative customer service situations.
• Accurately ring sales orders into POS system and counts back change to the customers in a courteous and friendly manner.
• Restock retail shelves when necessary.
• Serve food, clean dishes, maintain sanitary standards.
• Routinely clean the bar area, retail shelving, floors, windows, and grinders; vacuum, and take out the trash.

• Experience as Server and Cashier, expected to serve food and clean dishes

• Skilled at latte art or willing to learn

• Contagious energy that sets a positive example for other employees.
• Maintain a calm demeanor during periods of high stress.
• Self‑motivated, learns quickly, and multitasks efficiently.
• Maintain punctual and consistent attendance.

Up to $25 per hour including TIPS

• Maintain stationary (e.g., standing) for extended periods of time frequently and be on your feet for up to 8 hours per shift
• Move around the café throughout the day assisting staff and customers, as well as performing shift responsibilities constantly
• Move and lift supplies, equipment, boxes, and other items up to 50 pounds from the floor to shelves, under the counter, and up a set of stairs frequently
• Shift position in multiple directions to work all stations in the kitchen and behind the in the front of the house
• Reach items under counter and overhead on shelves frequently
• Tolerate exposure to cleaning solutions frequently

• Coffee Brewer
• Espresso Machine
• Cash Register
• Dishwasher
• Ovens
• Knives

• Indoor fast‑paced café setting

• Experience as a barista for 1+ years
• Ability to serve coffee and espresso beverages in a consistent manner according to recipes
• Willingness to serve food, and assist with dishwashing duties

• Weekends required
• Full time positions only - 5 shifts a week minimum
• Shifts available 7 days a week