Dining Checker

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By working at Harvard University, you join a vibrant community that advances Harvard's world‑changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high‑quality and efficient services to the schools to help them achieve their goals.

• Serve as the first point of contact representing HUDS, maintaining a positive working relationship with students, faculty and guests.
• Operate Microsand or Blackboard workstation.
• Swipe all  as required.
• Process all payment methods including cash, crimson cash and board plus.
• Process function counts and all meal replacement orders.
• Complete cash drawer audit at the beginning and reconcile at the end of each shift.
• Request appropriate denominations prior to opening of the shift and during meal periods.
• Deposit and submit paperwork, cash and meal tickets to secure site or management.
• Utilize knowledge of food allergies and intolerances to direct students to safe menu items and storage areas.
• Read and write the daily menu board and be familiar with food items served.
• Monitor serving lines during meals to ensure quality and quantity meet demand.
• Support all events as assigned (setup, execution, cleanup).
• Maintain cleanliness of dining room throughout the day, practicing clean‑as‑you‑go procedures.
• Keep tables, chairs, table tents, napkin dispensers and salt and pepper shakers clean.
• Refill napkins, salt and pepper shakers as needed.
• Update table tents as directed.
• Assist in server area with set‑up and in dining areas as needed.
• Set up front‑of‑house stations per unit guidelines (pastries, brews, coffee, salad bar, etc.).
• Separate all necessary menu identifiers and utensils for each meal.
• Complete dessert preparation prior to meal service and set up/breakdown displays.
• Report malfunctioning equipment to management.
• Leave workstation clean and restocked.
• Recycle products per policy and procedure.
• Accurately fill out sanitation and temperature logs and food service records.
• Follow sanitation standards in compliance with regulatory agencies.
• Communicate effectively and work cooperatively with a diverse staff, management and guests.
• Comply with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.
• Represent HUDS to students, faculty, staff and guests professionally.
• Work to meet the mission and core values of Harvard University Dining Services with enthusiasm and cooperation.
• Perform other duties as assigned.

• Must be able to routinely lift 50 lbs. without restrictions.
• Continuous: standing, walking, lifting, manual dexterity, reaching, handling, bending.
• Frequent: push/pull, ascending and descending stairs and ladders.
• Occasional: climbing, squatting, sitting, kneeling.

• Basic Qualifications
  • High School Diploma or equivalent.
  • Proficiency in the English language (speaking, reading, writing).
  • Two years of experience in commercial food service or hospitality industry.
  • Basic computer skills and ability to learn business applications.
  • Basic math skills for cash handling and basic fiscal tasks.
  • Ability to handle customer inquiries in person and on the telephone promptly.
  • Ability to follow directions.
  • Neat appearance and comply with HUDS dress code.
• Additional Qualifications and Skills
  • Serv Safe certification within one year of employment.
  • Previous experience in a university environment preferred.
  • Ability to work independently and as part of a team.
  • Strong multi‑tasking skills.
  • Excellent communication skills.
  • Work cooperatively and respectfully with diverse staff, management and guests.
  • Ability to…