Property Manager

Company Description

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration? Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard University Housing & Real Estate Harvard University Housing & Real Estate (HUHRE) is a department within Harvard Campus Services, a multi-department organization within Harvard’s Central Administration. HUHRE supports the University’s educational and research efforts by offering Harvard affiliates a wide array of housing and real estate services in University-owned properties which are conveniently located, competitively priced, and professionally managed to residents and tenants alike.

HUHRE serves as the asset manager for Harvard’s portfolio of commercial spaces and centrally stewarded institutional assets, overseeing the leasing and operations of University-owned institutional space for Harvard affiliates and commercial spaces for rent by private retail tenants within the Cambridge, and Greater Boston area. HUHRE manages a broad range of initiatives and assets to help support the Harvard community.

These include, but are not limited to:

• Leasing, managing, and renewing Harvard-owned housing as well as Harvard offices/institutional spaces, and commercial real estate portfolios
• Leading community engagement and programming opportunities
• Managing relationships with external partners and vendors
• Working within the larger University community to develop and coordinate University-wide policies and strategies
• Supporting new University housing and real estate development projects across the Cambridge and Greater Boston area

Reporting to the Area Manager, the Property Manager is responsible for the day-to-day operation and financial performance of building(s) within a diverse portfolio of market based residential and mixed-use properties, providing superior property management and excellent customer service in support of organizational and University goals. In addition to supervising the local site operations team, the Property Manager works closely & collaboratively with the area leasing coordinator, financial analyst, contracts manager and other stakeholders for the successful operation of the portfolio.

Duties and responsibilities include but are not limited to the following.

Job-Specific Responsibilities:

• Ensure code compliance and the proper operation of all life safety systems and activities
• Ensure compliance with OSHA, ADA, BERDO, BEUDO, zoning, and other municipal and University regulatory requirement
• Assist in preparation, management and implementation of various budgets consistent with departmental plans, goals & initiatives
• Assist the Area Manager in preparing periodic management reports
• Participate in on-going revision & implementation of operating policies and procedures
• Manage the field office and staff, including payroll, performance reviews, and time-off schedules
• Coach, mentor, and develop direct reports
• Ensure the timely completion of work orders and other resident/property services
• Monitor 24 hour on-call services for the portfolio, responding in a support function as needed
• Consistently strive for positive resident and community relations
• Ensure proper operation of facilities, grounds and systems
• Coordinate & manage unit improvement, unit renovation and common area operating projects
• Manage unit turnover processes in coordination with the leasing…