Sr Scientific Support Specialist

Work Schedule

Standard (Mon-Fri)

Cold Room/Freezers
-22degrees

F/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Join our collaborative team at Thermo Fisher Scientific as a Sr Scientific Support Specialist within Unity Lab Services. In this role, you'll contribute by providing essential laboratory support services that enable our customers to make the world healthier, cleaner, and safer. You'll manage inventory systems, coordinate laboratory operations, and ensure exceptional service delivery at customer sites. Working directly with researchers and scientists, you'll maintain crucial lab support functions including materials management, equipment maintenance, and safety compliance.

Our supportive environment offers opportunities for growth while supporting critical scientific work across multiple disciplines.

As a member of Unity Lab Services, you’ll play a vital role in delivering excellence in service. Your responsibilities encompass supporting Research and Development, Technical Development, Manufacturing, and Quality Control efforts. We value strong communication and a customer‑centric approach!

• Coordinate preventive maintenance activities in supervised laboratories, such as cleaning and defrosting refrigerators, freezers, and centrifuges, as well as handling equipment calibrations.
• Maintain lab signage and labeling
• Daily communication via group MS teams channel to inform lab members of issues/updates in the labs.
• Maintain contact with lab members regarding on‑going work orders.
• Maintain and track instrument calibration, maintenance, and repair schedules.
• Assist with instrument installations.
• Perform upkeep on open‑access instruments.
• Handle and order supplies for analytical labs, engineering, and processes as needed.
• Keep track of non‑regulated instrument preventive maintenance schedules and act as a point of contact for maintenance and repair issues.
• Support lab cleanliness using 5S and safety principles.
• Clean, decontaminate, and sanitize equipment and hood surfaces contaminated with hazardous materials.
• Act as an intermediary and collaborate with QA and EHSS to address compliance and safety concerns.
• Perform additional administrative activities as requested, such as addressing safety findings.
• Stock and maintain inventory for consumables (excluding Point of Use) and equipment components.
• Maintain metric data for work performed.
• Perform additional duties as assigned by the supervisor.

• High School Diploma or GED required
• Bachelor’s Degree required, preferably Bachelors Of Science

• Proven excellence in customer service skills and a thorough problem‑solving approach.
• Proficiency in computer software applications, including Outlook, Excel, Word, and PowerPoint.
• Strong desire to serve the customer with excellent interpersonal skills to work well with personnel at various levels. Must uphold Thermo Fisher Scientific’s Four‑I Values.

Please note that the above statements provide a general overview of this position’s responsibilities and do not encompass all duties and responsibilities associated with it.

• Preferred 2 years of experience in laboratory setting and/or customer service environment
• Preferred Fields of Study:
  Biology, Chemistry, or related field
• Strong proficiency in Microsoft Office suite, especially Excel
• Excellent verbal and written communication skills with ability to interact professionally at all levels
• Experi…