Program Manager; HRC, CIRC, PRAB

About the Department

The Equity and Inclusion (E&I) Department is responsible for advancing antiracism, diversity, equity, and inclusion across the city through strategy, organizational culture, policy development, and service delivery. We build connections by fostering a workplace and community culture where the rights, dignity, and contributions of every employee, resident, and visitor are valued and protected. The E&I Department has multiple divisions, including the Office of Equity and Inclusion, the Human Rights Commission, the Commission on Immigration Rights and Citizenship, the Police Review and Advisory Board, the Commission on the Status of Women, the LGBTQ+ Commission, the Domestic and Gender-Based Violence Prevention Initiative, the Peace Commission, the Cambridge Commission for Persons with Disabilities, and the American Freedman Commission.

Together, we collaborate and engage with all City departments, community partners and businesses, other government agencies, and residents to operationalize diversity, equity, inclusion, access, and opportunity.

The Program Manager supports the Human Rights Commission (HRC), the Commission on Immigrant Rights and Citizenship (CIRC), and the Police Review and Advisory Board (PRAB), helping advance the City’s work in civil rights, immigrant inclusion, and police oversight. Reporting to the Executive Director, the Program Manager turns Commission priorities into effective programs, services, and community engagement efforts while ensuring strong collaboration across City departments.

The role leads the planning and implementation of programs, projects, events, and outreach that further each Commission’s mission. It requires strong organizational skills, the ability to manage multiple initiatives, and the professionalism to represent the department in City and community settings.

The ideal candidate is a creative and analytical problem solver who can adapt quickly, respond to emerging needs, and contribute to both departmental and Citywide goals. A deep commitment to antiracism, equity, inclusion, public service, and the protection of civil and human rights is essential.

The City of Cambridge is committed to a diverse workforce and an inclusive workplace, and provides equal employment opportunities without regard to race, color, sex, religion, national origin, ancestry, sexual orientation, gender identity, disability, veteran status, marital status, or age.

• Consistently incorporate equity, inclusion, and anti‑racist principles into decision‑making, program design, and daily work.
• Partner with the Executive Director and department staff to plan, coordinate, and implement public outreach, engagement activities, and educational programming from concept through completion. Examples include the Human Rights Commission’s annual Fair Housing Month programming and the Commission on Immigrant Rights and Citizenship's annual Welcome Event.
• Manage programs, projects, and internal processes that respond to identified community needs or targeted audiences, with attention to timelines, outcomes, and accountability.
• Provide regular updates on project progress, identify implementation challenges, and recommend adjustments to improve workflow, coordination, and overall program effectiveness.
• Build and maintain collaborative relationships with community organizations, City departments, and external partners (including other municipalities) to support responsive, community‑informed programming.

• Design, draft, and coordinate outreach and educational materials, including flyers, brochures, presentations, and other public‑facing communications.
• Manage and update City webpages for HRC, CIRC, and PRAB to ensure information is accurate, current, and accessible.

• Serve as a primary point of contact for incoming inquiries, referrals, and requests.
• Conduct preliminary screening of communications and route matters appropriately within the department or to external partners, as needed.
• Stay informed and current on…