General Manager - DMV Market

General Manager - DMV Market at Life Alive Café

General Managers at Life Alive must be passion driven leaders  celebrate individual perspectives and want each cafe to have a unique leader guiding their team to success. Success is defined as growing a vibrant community of satisfied guests and team members, maintaining the highest food quality and physical space, and mastering the entrepreneurial spirit of running a business with cost balancing.

• Maintain a well-trained, motivated, and mission-aligned team to cover business demands.
• Size up and develop emerging leaders to grow engagement.
• Hold regular check-ins with team members and store leadership with clear, concise goals for behavior, operations, and cost balancing.
• Use temp and taste logs every shift to assure quality, freshness, and Life Alive standards.
• Have a full grasp of prep operations and use of the Fabrication model.
• Maintain a fully stocked kitchen and menu to protect guest experience.
• Keen eye for detailed cleaning and adherence to cleaning rituals.
• Oversee store deep cleans and improvements on process to ensure results.
• Conduct regular cleanliness audits and training to keep spaces inviting, warm, and tidy.
• Use sales forecasting (sales ledger) and purchasing (declining budget) tools to align costs with sales appropriately.
• Manage intra‑day purchasing and labor to maintain appropriate margins.
• Be responsible for delivery on plan and P & L results for cafe‑level controllable expenses.
• Build sales using the PPC model.

• 3 years of General Management experience.
• Experience leading a large team (>30 people).
• Experience using scheduling software & labor templates.
• Experience managing labor and food cost to plan.
• Experience with daily purchasing and declining budget.
• Guest service experience 3+ years.
• History of growth in position.
• Experience in QSR or white tablecloth concepts.

• Independently motivated.
• Entrepreneurial spirit.
• Ability to manage through ambiguity.
• Growth mindset oriented.
• Ability to read and manage P & L.
• Ability to work 9+ hours on feet multiple days a week.
• Ability to lift up to 50 lbs.
• Capable of running operations without supervision.
• Cool and calm demeanor under pressure.
• Solves problems and follows through until solved.
• Demonstrated experience building community relationships.
• Clear, concise communication, both orally and in writing.
• Interpersonal and team building skills.
• Knowledge of customer service techniques.
• Organization and planning skills.
• Strong leadership skills with ability to coach and mentor others.
• Ability to plan and prioritize workload.
• Ability to handle confidential and sensitive information.

• Plentiful Food Discounts & Yoga Perks.
• JV Joint Venture Bonus Program.
• 401k and IRA, Life Alive matches 401k contributions at 100% up to 3%.
• Medical, Dental & Vision coverage.
• Life Insurance, Met Law, Tele Doc, Short Term & Long Term Disability, Mental Health Support via My Strength.
• Parking and Transportation Reimbursement.
• Paid time off:
  • 10 days paid vacation.
  • 40 hours paid sick leave.
  • 8 hours of community service pay.
  • 8 paid holidays.

Mid‑Senior level

Full‑time

Sales and Business Development, Restaurants

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