Cloud operations specialist

Job Title

Cloud operations specialist

Cloud Operations Specialist (Cambridge, MA)

Join our team as a Cloud Operations Specialist, where you’ll manage, maintain, and optimize AWS environments for regulated SaaS products, ensuring high availability, security, compliance, and cost efficiency. This role blends hands‑on engineering with operational excellence to support our growing cloud Managed Services.

• Manage and optimize AWS infrastructure (EC2, S3, RDS, VPC, IAM, Lambda) and maintain test, staging, and production environments to meet uptime, performance, and cost goals.
• Implement Infrastructure as Code using Terraform or AWS Cloud Formation, and drive automation to reduce operational risks and improve efficiency.
• Build and maintain monitoring platforms, dashboards, and alerts for applications, AWS infrastructure, and business transactions, while owning incident response and root‑cause analysis.
• Collaborate with Dev Ops, development, support, security teams, and vendor/outsourced partners to troubleshoot production events and ensure compliance with security and regulatory standards (HIPAA, SOC2, GDPR).
• Enforce configuration management, version control, disaster recovery strategies, patching and best practices for identity management, authentication, and access control.
• Build and maintain automated operational workflows for AWS‑hosted applications using scripting, IaC, and AWS services.

• 5+ years in AWS cloud operations, and at least 3 years supporting 24×7 SaaS or cloud production environments.
• Your skills include AWS services, cloud networking, Windows Server, DNS/Active Directory, containerization (Docker, Kubernetes), scripting (Python, Bash, Power Shell), and monitoring/alerting tools (Prometheus, Grafana). Bonus: experience with Veeam, Fin Ops, SNOW or regulated healthcare environments.
• You have a Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• You’re a strong communicator with excellent problem‑solving skills, thrive in a collaborative environment, and are committed to continuous improvement and operational excellence. Certifications such as AWS Solutions Architect/Sys Ops, Kubernetes, Microsoft Windows Server, or ITIL Foundation are preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

The pay range for this position in MA is $110,880 to $177,408

The actual base pay offered may vary within the posted ranges depending on multiple factors including job‑related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long‑term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside within commuting distance to Cambridge, MA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.