Customer Engineer II, Platform, Google Cloud

Google, Cambridge, MA, USA;
New York, NY, USA

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Cambridge, MA, USA;
New York, NY, USA
.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 30% of the time.

• Experience selling technical solutions in one or more of the following:
  Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long‑term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
• Experience working with, passion for the startup ecosystem and prospecting, building and maintaining new customer relationships from scratch, for building out Greenfield territories.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers.

You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues.

You will drive the technical win and define the delivery and consumption plans. You will use your acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry.

We deliver enterprise‑grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full‑time position is $125,000‑$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location.

Within the range, individual pay is determined by work location and additional factors, including job‑related skills,…