Alliance Manager, Strategic Accounts

One Broadway, 11th floor, Cambridge, MA 02142, USA

Phase

V is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de‑risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market.

Our tools span the entire pharmaceutical development process, from early program and portfolio decision‑making through execution on registrational trials. From our Trial Optimizer platform, which designs smarter clinical trials, to our Clin Ops module, which enhances site selection by integrating patient‑level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 40 biopharma partners, including 7 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late‑stage discussions.

We are seeking a dynamic and experienced Alliance Manager in the US to lead our efforts in managing and expanding relationships with key clients. The Alliance Manager will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts.

• Reporting to the Head of Alliance Management, this person will join the Alliance Management team and own strategy implementation at their assigned accounts.
• Account Management & Growth:
  • Develop and execute strategies to drive expansion, upsell, cross‑sell opportunities, and revenue growth within assigned accounts.
  • Own the land‑and‑expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified.
  • Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders.
• Strategic Planning:
  • Collaborate with the Head of Alliance Management and extended leadership team to build company strategy and roadmap.
  • Establish lead‑generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively.
• Internal Collaboration & Operational Excellence:
  • Work cross‑functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts.
  • Track KPIs, including customer satisfaction, retention, and revenue growth.
• Marketing & Knowledge:
  • Participate in externally‑facing marketing, through attendance at conferences and events, solidifying Phase
    
    V brand recognition within assigned accounts.
  • Develop an in‑depth knowledge of company offerings to identify business opportunities. Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations.

• 5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management.
• Solid understanding of strategic account management (i.e., expansion,als, etc.), with direct experience beneficial but not required.
• Team player with a desire to drive innovation and have a positive impact on the industry.
• Strong technical and analytical understanding. Experience with AI/ML solutions through previous roles is a plus.
• Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions.
• Engaged listener, leverages input and a variety of perspectives to develop solutions.

• BS in a relevant field. MS, PhD, MD, or other relevant advanced degree a plus.
• Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients.
• Driven, self‑motivated individual who is passionate about innovation in drug development.
• Expertise in developing and delivering presentations for diverse stakeholders.

• Join us on a mission to change the world for the better.
• The opportunity to work with an amazing team passionate about making a real‑world impact.
• Extremely hard and diverse problem setting, in which the team is pushing the envelope.
• A collaborative and dynamic startup environment.
• Professional growth and development opportunities.
• Competitive compensation and equity participation.
• Comprehensive benefits, 401(k) match, and flexible hybrid culture.