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Senior Product Manager & Sales Engineer, Grid Management Software

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Sense
Full Time, Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Systems Engineer, Technical Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

We are seeking a highly motivated and experienced individual to fill a unique hybrid role combining Senior Product Management and Sales Engineering for our suite of utility-facing grid management software. This role requires a deep understanding of utility operations, grid modernization, and the software development lifecycle, coupled with exceptional communication and technical presentation skills. The successful candidate will be self-driven and able to build consensus and collaboration across technical and commercial teams.

They will drive the product strategy and roadmap while simultaneously supporting the sales team as the primary technical expert, bridging customer needs, market opportunities, and product capabilities.

Responsibilities
  • Product Strategy & Management (approximately 60%):
    Define and champion the long-term vision, strategy, and roadmap for grid management software products, focusing on fault detection, localization, and management functionality.
  • Market & Customer Insight:
    Conduct in-depth market research, competitive analysis, and utility customer interviews (including Product Discovery sessions) to identify key pain points, emerging trends, existing tech stack and workflows for relevant utility teams, and new product opportunities.
  • Requirements Definition:
    Work with the data science team to align objectives and customer feedback with technical capabilities to develop high-level architecture and identify clear, prioritized product requirements and use cases.
  • Go-to-Market (GTM):
    Collaborate with marketing and sales to develop compelling product positioning, messaging, and launch strategies.
  • Sales Engineering & Technical Enablement (approximately 40%):
    Act as a Subject Matter Expert in high-value sales cycles, leading technical presentations, product demonstrations, and in-depth Q&A sessions for utility executives and technical teams.
  • Solution Design & Proof of Concepts (POCs):
    Collaborate with utility prospects to understand their operational and IT environments, helping to architect and scope utility-specific implementation plans and manage successful POC deployments.
  • RFP/RFI Management:
    Provide technical content and validation for responses to RFPs and RFIs.
  • Sales Enablement:
    Train and empower the broader sales team on new product features, technical differentiators, competitive landscapes, and effective demo techniques.
  • Feedback Loop:
    Systematically capture and communicate prospective and existing customer technical feedback and recurring sales objections back to the engineering and product teams to influence the roadmap.

    Requirements

    Required

    • Domain Expertise: 3+ years of direct experience working for electric utilities or building solutions for this market, specializing in grid operations, distribution management, SCADA, ADMS (Advanced Distribution Management Systems), DERMS (Distributed Energy Resource Management Systems), or similar OT software
    • Communication:
      Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and executive audiences
    • Technical Fluency:
      Strong understanding of modern software architecture, cloud deployment models (SaaS/PaaS), and software and integration standards relevant to the utility sector
    • Experience:

      5+ years of experience in product management, sales engineering, and/or solutions architecture for enterprise B2B software, with at least 2 years in a senior-level role
    • Education:

      Bachelor's degree (or equivalent) in Engineering, Computer Science, or a related technical field
    • Location:

      Hybrid - able to work from Sense's Cambridge, MA office several days per week to enable tight collaboration with technical leaders and executive stakeholders
    Preferred
    • Prior experience and high achievement in a customer-facing technical role
    • MBA or Master’s degree in a relevant technical field
    • Proven ability to manage products through an entire lifecycle, from ideation to end-of-life
    • Experience using AI to streamline the day-to-day work of product management, market insight, and technical sales enablement

    Compensation: 170k to 185k

    Benefits
    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, IRA)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Family Leave (Maternity, Paternity)
    • Short Term & Long Term Disability
    • Training & Development
    • Work From Home
    • Free Food & Snacks
    • Wellness Resources
    • Stock Option Plan

    Seniority level:
    Mid-Senior level

    Employment type:

    Full-time

    Job function:
    Product Management

    Industries:
    Non-profit Organizations and Primary and Secondary Education

    #J-18808-Ljbffr
    Position Requirements
    10+ Years work experience
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