HR Operations Manager

Overview

HR OPERATIONS MANAGER, Sloan Human Resources, designs, implements, and maintains scalable processes to optimize core Sloan HR operations such as onboarding, offboarding, promotions and employment lifecycle events; manages the Performance Management and Annual Salary Review (ASR) processes in partnership with MIT Sloan HR Business Partners; represents Sloan during the planning, coordination, and integration of the new ERP system; leads school wide initiatives and projects including HR transformation work, digital automation including generative AI, and HR system design work and implementations;

leads the development and implementation of a data-driven HR strategy, leveraging key metrics and analytics to inform decision-making, identify trends, and drive continuous improvement across the organization; mentors and trains team members to support adoption of new tools and technologies; develops and manages operating budgets, ensuring alignment with departmental and institute objectives while maintaining fiscal accountability; interprets and advises on complex HR issues, including policies and procedures;

and collaborates on strategic change efforts and communications.

• Designs, implements, and maintains scalable HR processes (onboarding, offboarding, promotions, and lifecycle events).
• Manages Performance Management and Annual Salary Review processes in partnership with MIT Sloan HR Business Partners.
• Represents Sloan in planning, coordination, and integration of the new ERP system.
• Leads HR transformation initiatives and projects including digital automation and HR system design and implementations.
• Leads development and implementation of a data-driven HR strategy using metrics and analytics to inform decisions and drive continuous improvement.
• Mentors and trains team members to support adoption of new tools and technologies.
• Develops and manages operating budgets aligned with departmental and institute objectives while maintaining fiscal accountability.
• Interprets and advises on complex HR issues, including policies and procedures.
• Collaborates on strategic change efforts and communications.

• REQUIRED
  :
  Bachelor’s degree; a minimum of five years of Human Resources or Operations Management experience; a consultative approach to systems users with proven communication skills to bridge technical information to non-technical users; experience with and deep curiosity around data analytics and visualization; experience with data visualization tools (e.g., Tableau, Power BI); advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and building models for analysis and decision support);
  
  experience working with Service Management systems (Service Now preferred).
• PREFERRED
  :
  Two years of experience within an HR Operations or HRIS role.

A full job description is available on the MIT Sloan HR jobs site.