Payroll Specialist - Account Management

Location: Remote or Hybrid (Cambridge, MA)

Reports To: Payroll Team Lead

About Us

CIP Group specializes in Employee Benefits, Retirement, HR Consulting, and Payroll Services. We pride ourselves on delivering exceptional service to clients across a variety of industries, providing customized solutions that streamline operations and enhance employee experiences.

We are seeking a highly skilled and detail-oriented Payroll Specialist to join our team. This role requires expertise in payroll systems and a proven ability to manage a fast-paced, dynamic workload with precision and professionalism.

Key Responsibilities:

Payroll Management:

• Process payroll for 4-5 clients across various industries with utmost accuracy and timeliness.
• Utilize payroll systems such as Paylocity, PUSH, or ADP to manage and execute payroll processes.
• Address payroll-related inquiries from clients and employees promptly and professionally.

Problem-Solving:

• Identify and resolve payroll discrepancies and inefficiencies.
• Analyze and address complex payroll issues, ensuring compliance with applicable laws and regulations.

Employee Relations:

• Support clients with onboarding and offboarding processes, ensuring smooth transitions for employees.
• Provide guidance on payroll-related matters, such as tax forms, deductions, and benefits.

Attention to Detail:

• Maintain accurate and organized payroll records with zero tolerance for errors.
• Ensure compliance with federal, state, and local payroll regulations.
• Work closely with clients to understand their unique payroll needs and deliver customized solutions.
• Foster positive relationships with clients, acting as a trusted advisor for payroll-related matters.

Qualifications:

- Minimum of 5 years of payroll experience, with a proven track record of accuracy and reliability.

- Proficiency in Paylocity, Paycor, PUSH, or ADP payroll systems is required
.

- Strong problem-solving skills and the ability to thrive in a fast-paced environment.

- Exceptional attention to detail and organizational skills; zero-error tolerance is a must.

- Experience handling employee relations, including onboarding and offboarding.

- Ability to manage multiple clients simultaneously while maintaining high-quality standards.

- Excellent written and verbal communication skills.

- Familiarity with payroll compliance regulations and best practices.

What We Offer:

- Competitive compensation and benefits package.

- Flexibility to work fully remote or in a hybrid setting.

- Opportunities for professional growth and development within a supportive team environment.

- A collaborative culture that values innovation and teamwork.

If you are a seasoned payroll professional who thrives on delivering exceptional service, solving problems, and managing details with precision, we invite you to apply. Join CIP Group and help us continue to provide top-tier payroll services to our diverse clients.

To Apply: Please submit your resume and a cover letter outlining your relevant experience and qualifications.