Assistant Banquet Manager

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Independently perform a wide range of duties related to catering and event sales including booking, selling, planning and coordinating events while assuring the highest level of customer service.

• Oversee all aspects in the execution of events at Faculty Club and Loeb House or any other designated venue as well as the dining rooms of the Club.
• Provide supervision and oversight to full‑time, part‑time and temporary service staff during events. Assign tasks and ensure the successful completion of assignments.
• Participate in pre‑event planning meetings supporting the sales team, event hosts, and other support teams.
• Oversee and assist event hosts and Banquet Managers setting up of event equipment, including room set up, table set up, chairs and food & beverage.
• Design, create and distribute scaled drawings for each event as needed, using the Room Viewer software.
• Assist clients in solidifying event details (venue selection, F&B, parking, transportation, room setup, flowers & decor, audio visual equipment, and logistics).
• In collaboration with the Events team, manage the events booking process and implement events ranging in size and complexity from single‑day events, to multi‑day conferences, to large‑scale University social events; weddings and memorials.
• Report irregularities, discrepancies, damages or loss of property or any other safety concerns to the Associate Director of Banquets and the General Manager.
• Maintain constant communication with sales team, Banquet Managers, Chef, Service staff, and the Front Desk staff.
• Conduct daily walk‑throughs and inspect venues for compliance regarding cleanliness, fire safety and set up.
• Assist in maintaining security and services of guests and employees during events.
• Other duties as assigned.

• Ability to work evenings, weekends and holidays as needed.
• Subject to wet floors, temperature extremes, and excessive noise.
• Standing and walking for significant amounts of time is necessary.

• Position frequently involves long hours and widely diverse duties.
• Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion.
• Ability to stand for extended periods of time.

• Minimum of 2 years’ relevant work experience.

• Bachelor’s degree in Events Management or Hospitality.
• Ability to plan, coordinate and manage event operational activities with directors, managers and operation staff.
• Demonstrated experience ensuring successful event execution and management.
• Excellent organizational and interpersonal skills with the ability to exercise a high degree of diplomacy, discretion, collaboration and problem solving required.
• Ability to communicate effectively (written, verbal, etc.) with internal and external University stakeholders.
• Ability to establish and maintain effective working relationships with supervisors, subordinates and the public.
• Ability to multi‑task and prioritize in a fluctuating and fast‑paced environment.
• Must be able to work a flexible schedule which may change daily pending event schedules and may include nights and weekends.

Standard Hours/

Schedule:

40 hours per week.

Visa Sponsorship Information:
Harvard University is unable to provide visa sponsorship for this position.

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