Charles Hotel In Harvard Square - Food & Beverage Manager Restaurant
Listed on 2026-01-12
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Hospitality / Hotel / Catering
Food & Beverage, Event Manager / Planner
Charles Hotel In Harvard Square - Food & Beverage Manager Restaurant 1 Address One Bennett St, Cambridge, MA, 02138
Join our Team as a Food & Beverage Manager!
About Us:
At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Food & Beverage Manager, you'll lead the way in providing attentive, friendly, and efficient service across all F&B outlets, from Room Service to Lounge to Banquets. You'll oversee budgets and work towards exceeding sales revenue targets, all while ensuring high standards and guest satisfaction. If you are a customer service superstar with financial acumen and excellent problem-solving skills, committed to creating unforgettable dining experiences, join our team and take your passion for F&B to the next level!
Key Skills and Responsibilities:
- Customer Service Orientation: Deliver exceptional service in all F&B areas, ensuring a warm and friendly atmosphere for guests and employees.
- Financial Acumen: Manage financial aspects of the department, including budgeting and revenue improvement, to meet and exceed targets.
- Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
- Communication Skills: Clearly convey information and ideas, listen to and resolve concerns, and maintain open lines of communication with all stakeholders.
- Technical Proficiency: Utilize Windows operating systems, spreadsheets, and word processing tools for effective management and reporting.
- Supervisory Skills: Motivate, coach, and discipline F&B personnel, ensuring compliance with company standards and procedures.
What We’re Looking For:
- Experience: At least 5 years of progressive experience in a hotel or related field, with supervisory experience required.
- Education: Prefer a 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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