Patient Access Director - East

Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases.

Beyond our science, we live our four core values:
One, Explore, Disrupt, Deliver and feel strongly that you can achieve more  have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done.

We want all of our people to go beyond what is possible. We aren’t constrained by typical end rails, and we aren’t out to just “treat” people. We’re all in this for something more. We’re driven to cure and motivated for change. Just imagine the possibilities of what we can do together.
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* About You:

** The Director of Patient Access Liaisons is a field-based leadership role responsible for building, developing, and managing a high-performing team of Patient Access Liaisons who support providers, care teams, and patients in navigating reimbursement and overcoming access obstacles for
** lonvo-z**.This role serves as the operational backbone of the patient access function—translating strategy into execution, ensuring consistent field excellence, and delivering insights that strengthen the broader market access and launch strategy. The Director partners closely with the Senior Director and cross-functional partners to drive site readiness, identify and resolve access challenges, and ensure that every patient who is prescribed lonvo-z can start therapy.

This is a career-defining opportunity to lead a team within the first-ever commercialization of an in vivo one-time CRISPR based therapy, requiring the vision and ingenuity to work in uncharted territory in genetic medicine.
** Responsibilities:
** Patient Access Strategy and Execution
* Contribute to and translate strategy into actionable field plans and operational workflows for the PAL team.
* Oversee execution of site profiling, access readiness assessments, and activation support for new infusion centers or prescribers.
* Ensure PALs effectively educate provider staff on coverage, coding, billing, prior authorizations, appeals, and financial support resources.
* Partner with Hub Services and case management leadership to ensure PALs escalate and resolve patient-specific access issues.
* Track patterns in denials, coverage gaps, payer behaviors, and operational friction points—communicate trends to the Senior Director and cross-functional teams.

Stakeholder Collaboration and Field Alignment
* Work cross-functionally with Strategic Account Leads, Payer Account Team, Market Access & Policy, Medical Affairs, and Commercial leadership to ensure seamless coordination and aligned field presence.
* Serve as the primary internal conduit between the PAL team and payer/market access leadership, ensuring field feedback informs strategy and payer insights inform field execution.
* Support training and alignment with provider networks, infusion centers, specialty pharmacies, and external reimbursement vendors.
* Oversee and contribute to the development of training curriculum to ensure team preparedness for field execution.
* Contribute to the development and refinement of field tools, access resources, and educational materials.

Reporting, Insights and Field Governance
* Ensure that all PALs adhere to compliance guidelines and maintain accurate documentation of activities in accordance with SOPs.
* Deliver timely reports on field activity, access barriers, payer trends, patient journey obstacles, and site readiness progress.
* Develop dashboards and operational metrics to measure field performance, response time, issue resolution, and patient access outcomes.
* Participate in launch readiness, scenario planning, and cross-functional business reviews.

Team Leadership and Management
* Recruit, onboard, develop, and lead a team of high-performing Patient Access Liaisons across the U.S.
* Provide ongoing coaching and skills development in reimbursement education, access…