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Sr Director PSS, HCP

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Sanofi
Full Time position
Listed on 2025-12-18
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Job Description & How to Apply Below
Position: Sr Director PSS, HCP Experience
## Sr Director PSS, HCP Experience
* As a pivotal member of Sanofi's PSS Evolution & Strategy leadership team, the Senior Director of HCP Experience Strategy will architect and drive enterprise-wide transformation of our Patient Support Services (PSS) from the perspective of the HCP experience.
* This strategic enterprise position leads large complex initiatives, directs organizational strategy, and drives measurable business outcomes that advance Sanofi's market leadership in Patient Support Services.
* Build, develop and lead a high-performing team of strategists focused on evolving and building a future ready HCP PSS ecosystem
* Drive talent acquisition, development, and succession planning.
* Foster a culture of innovation, accountability and measurable business impact
* Lead direct reports and cross-functional matrix teams through strategic alignment, design and build phases for large strategic initiatives
* Own multi-year strategic planning with direct accountability for business outcomes
* Establish enterprise-level KPIs and performance metrics that drive business growth and oversee large enterprise vendor management
* Architect comprehensive strategic roadmaps guiding PSS evolution of the HCP experience.
* Bachelor's degree in Business, Life Sciences, or related field
* 10-12+ years progressive leadership experience in pharmaceutical / healthcare industry with at least 5+ in Patient Support Services
* Demonstrated experience managing multi-million-dollar budgets
* Deep understanding of PSS landscape, including hub services, patient access, and healthcare provider needs
* Proven ability to lead both directly and indirectly
* Demonstrated ability to lead cross-functional teams through multiple large complex projects simultaneously.
* Advanced degree preferred (MBA, Pharm

D)
* Proven executive presence with track record of ability to influence
* Track record of driving enterprise-wide transformation with measurable business impact
* Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
* Ability to think strategically and translate vision into actionable plans.
* Bring the miracles of science to life alongside a supportive, future-focused team.
* Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
* Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
* Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
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