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Customer Service Rep

Front Desk & Guest Services Specialist

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: AC Hotel Boston Cambridge
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality establishment is looking for a Guest Service Agent in Cambridge, MA, to greet and assist guests while ensuring satisfaction. Responsibilities include registration, payment handling, and resolving guest issues. Candidates should have customer service experience and preferably knowledge of PMS systems. The role offers competitive wages, medical benefits, and a positive work environment with opportunities for growth.
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