Manager Operations

Position: Manager Operations and Employee Experience
## Manager Operations and Employee Experience
*
* Job title:

** Manager Operations and Employee Experience
*
* Location:

** Cambridge, MA
** About the Job
** Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

At Sanofi, we chase the miracles of science to improve lives. We’re seeking an experienced
** Manager, Operations & Employee Experience
** to join our Specialty Care North America (SPC NA) Strategy and Operations team as we continue to scale and evolve our portfolio of enterprise initiatives. The Strategy and Operations Office is growing to support the transformation of operations, enterprise programs, and leadership experiences across Specialty Care North America. This role will work closely with Strategy & Operations team serving as a key execution and program delivery partner across internal teams, external vendors, and stakeholders.

This position is execution-focused by design, with responsibility for overseeing program logistics, vendor coordination, and operational delivery while supporting broader program management and cross-functional initiatives.

** About Sanofi:
** We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
*
* Main Responsibilities:

**** Program Execution & Logistics Oversight*
* * Oversee day-to-day execution and logistics for major SPC NA initiatives, including leadership meetings and enterprise programs (e.g., 128 Summit, POA (Plan of Action), Circle of Excellence)
* Serve as the primary day-to-day point of contact for external vendors (production, AV, travel, hotels), ensuring alignment to scope, timelines, and deliverables
* Coordinate internal stakeholders and external partners to support seamless program execution
* Track milestones, risks, dependencies, and issues; escalate appropriately with recommendations
* Support on-site execution, including run-of-show coordination and issue management
* Manage budget tracking, purchase orders, invoice processing, and reconciliation in partnership with Finance and vendors
** Program Management & Operational Support*
* * Translate strategic direction into detailed execution plans, project timelines, and workback schedules
* Maintain project plans, trackers, and status updates across multiple work streams
* Collect, organize, and maintain program assets (scripts, bios, decks, visuals) and manage deliverable trackers
* Prepare materials and updates for leadership reviews and internal checkpoints
* Track decisions, action items, and follow-ups to ensure accountability across teams
** Cross-Functional & Enterprise Support (As Needed)*
* * Support enterprise recognition and incentive programs in partnership with cross-functional teams
* Assist with culture, engagement, and leadership communications initiatives tied to SPC NA programs
* Partner with internal teams to support operational improvements and enterprise initiatives as needed
* Identify opportunities to streamline workflows and improve program delivery and day-to-day operations
** About You
***
* Required Qualifications:

*** Bachelor’s degree required
* 6+ years of experience in program management, operations, events, or a related field (pharmaceutical or life sciences industry preferred)
* Experience managing complex initiatives with multiple stakeholders and external vendors
* Strong organizational and project management skills with ability to manage multiple priorities
* Proficiency in budget management and financial tracking
* Excellent written and verbal communication skills with strong attention to detail
* Strong interpersonal skills and ability to work across diverse stakeholder groups
*
* Preferred Qualifications:

*** Experience supporting senior leaders and enterprise-level programs
*…